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City of Bloomington, Indiana

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closed #136423

Parking Meters and Citations

1501-1645 West 3rd Street

Case Date:
2/20/2014

I rec'd a parking ticket today and I want you to know why. I am not appealing it. First time users are at a loss when using the credit card. there should be easy to follow prompts on the screen, and posted somewhere close instructions as to how to use it. I thought I had 3 hrs, turned out I didn't. Procedures should be clear enough that this doesn't happen.

closed #136442

Parking Permits

Case Date:
2/23/2014

I couldn't find a parking meter heading, so I chose parking permits. Please forwar to the appropriate department. On two separate occasions, I have put quarters in the parking meter totaling $1.50. Meters #76105 and #7621. On each occasion, the meter did not increase my paid time. I had to pay with a credit card which adds an additional fee and makes me pay at least $1. This is frustrating.

closed #136559

Blocked Street

Case Date:
3/3/2014

Circle at end of Sunflower Drive needs second pass to remove snow still on circle. Last time mail truck got stuck trying to ge to the mailboxes on the circle. Thanks.

closed #137030

Parking Meters and Citations

Case Date:
4/3/2014

I REPORTED A MALFUNCTIONING PARKING METER AT ZONE7683, METER#SCOL107A. I DEPOSITED $2.00 IN THE METER AND IT DID NOT CREDIT ME ANY TIME AT ALL. I MOVED TO A DIFFERENT SPACE, TO AVOID GETTING A TICKET, AND HAPPENED TO RUN INTO THE METER LADY WHO GAVE ME THE NUMBER TO CALL TO REPORT THE METER. A METER TECH CAME RIGHT AWAY, AND REPAIRED THE METER, BUT COULD NOT REFUND MY $2.00. I UNDERSTAND THINGS BREAK, BUT IF I HAD NOT NOTICED THE MALFUNCTION, I WOULD HAVE GOTTEN A TICKET. IF I HAD NOT REPORTED IT SOMEONE ELSE COULD HAVE GOTTEN A TICKET. SO I WOULD LIKE MY MONEY BACK. QUARTERS WOULD BE ACCEPTABLE.

closed #137789

Parking Meters and Citations

Case Date:
5/7/2014

I tried to call the number listed for reporting parking meter issues and some guy just said hello then hung up on me after asking who I was trying to reach then I tried again and nobody answer. Anyway, twice in the past month I put in $.25 (was dimes and nickels, not quarters, and yes I counted correctly) and it didn't give me the full 15 minutes. Also, the one time I tried my IUCU debit/credit card it wouldn't take it. I don't want to get a ticket for not being able to use a card if that is all I have or for putting in the correct amount of money and not being given the full amount of time. Not sure why either is happening but both are very problematic. Thank you.

closed #138435

Parking Meters and Citations

Case Date:
6/3/2014

Today I parked in spot 115B on the east side of the square. I swiped my card several times, and it kept saying "transaction cancelled". I had just used my debit card at the store with no issues. I dug through the car for change, and was able to pay with change with no issues. But the meter refused to accept my card. I have never had a problem before, and it was very strange.

closed #126147

Parking Meters and Citations

Case Date:
5/15/2012

I paid my son's 40.00 parking ticket #I1200280 on line May 9, 2012. Your website said that it did not go through. So I tried it again, and it said there was a problem with the credit card. I tried it one more time and it went through. Well... I received three receipts saying it was paid. Ref. #1 = 10.174.5.142-1372DBC7397-70EF2644-3DD4FC3E Ref. #2 = 10.174.5.142-1372DA975E1-4455AA88-796A35A7 Ref. #3 = 10.174.5.142-1372DA49A86-7BD90C64-518A26FB Two of the three receipts have shown up on my credit card. So now I have paid 80.00 for a 40.00 ticket. Please check into this error and make the necessary changes as soon as possible. I hope that the 3rd receipt does not show up on my credit card. You may also want to look into your website and figure out WHY this happened. I will be looking for a credit to my account and would appreciate an acknowledgement to this issue. Sincerely Karen M. Staats

closed #126306

Parking Meters and Citations

Case Date:
5/22/2012

I have been contacted about 2 outstanding parking tickets. I have spoken with the collection agency to inform them that those tickets were paid and I gave them the confirmation number that the tickets were never delinquent. The person I spoke with didn't update their system with the confirmation numbers in order to follow up with you (on March 21, 2012) and they called me again today. I would like to email you the receipt that I received from your website when I paid. Below is a copy of the receipt: From: CITY OF BLOOMINGTON <gateway@linkpt.net> Date: Fri, Feb 5, 2010 at 10:40 AM Subject: Receipt from CITY OF BLOOMINGTON To: Rafael Ishman <ishmanr@indiana.edu> Company: CITY OF BLOOMINGTON Reference Number: 10.174.5.172-1269ECA190F-4DDE4099-60171B1A Subtotal: $80.00 Tax: $0.00 Shipping: $0.00 Total: $80.00 CITY OF BLOOMINGTON

closed #126480

Parking Meters and Citations

3903-3921 S Sare Rd

Case Date:
5/31/2012

Narrow streets, posted no parking by City. S Mill Stone Ct, S Mill Stone Way. A few residents continually park their cars on the street, making driving difficult. Would like an occasional police car to come through and write tickets.

closed #129399

Parking Permits

Case Date:
10/27/2012

Parking on Hillsdale is clearly marked with signs that say "residential parking permitted M-F, 8-5." However, cars are routinely parked on both sides of Hillsdale in the evenings and on weekends. Most of them are parked near the intersection of Hillsdale and E. 7th St., which creates a very narrow lane for traffic and is a hazardous situation for drivers. The parking regulations for this street need to be enforced.