Water Utility Billing Problems
549 W Hoosier Ct Ave
- Case Date:
- 2/11/2026
Got our bill back for jan-feb and our utilities is reporting we are using 250+ gallons of water an hour. Concerned we are being billed for our entire building or their is a pipe like causing this issue. Need this fixed now as our bill is already $700+ for this month
Water Utility Billing Problems
549 W Hoosier Ct Ave
- Case Date:
- 2/11/2026
Got our bill back for jan-feb and our utilities is reporting we are using 250+ gallons of water an hour. Concerned we are being billed for our entire building or their is a pipe like causing this issue. Need this fixed now as our bill is already $700+ for this month
- Case Date:
- 2/10/2026
I have paid my water bill receipt #YLX20040964. Please turn my water back on. I have 3 dependents in my house. I require water to care ASAP. Thankyou
Water Utility Billing Problems
1709 W 8th ST LOT 13
- Case Date:
- 12/31/2025
TRG Management owns the trailer park that I live in. I have had no pipes bust or leak at all even during the cold weather. My pipes are also insulated with heat tape. I have never once paid for my water being over $60 last month it was $50 and the property manager Jenny Bowles will not show me any proof or graphs of usage of water only attaches what the meter read. I used the same amount of water as I did last month my kitchen sink is currently getting remodeled. So I haven’t used that either. I just don’t think something is right about this and I would like it to be resolved.
Water Utility Billing Problems
- Case Date:
- 12/14/2025
Auto pay failure.
I am signed up for Auto Pay. Every time I log in to my account, it says I am signed up for Auto Pay. But the city keeps failing to collect that Auto Pay payment and charging me late fees for bill that are approved to Auto Pay. If someone can address this matter, I would appreciate it.
- Case Date:
- 12/9/2025
I have signed up for online access, but to date I am not getting my bills online. What do I need to do?
Website & Web Services Feedback
- Case Date:
- 11/6/2025
Neither my husband nor I received notification of the water main break last night that lead to no running water for several hours. We went to update our contact information from the website https://bloomington.in.gov/utilities, but the following "Customers update their contact information electronically" doesn't work.
https://bton.in/cbu24?fbclid=IwZXh0bgNhZW0CMTAAAR23Jyw13G9sLmcf1i9zU1qC5HNrFGVLc4HxDKBsjzCa9YwNwP6TWE3iysw_aem_X1E7yHOoSJNCE-K8X5w3lw
It goes to a google drive page that says "We're sorry. You can't access this item because it is in violation of our Terms of Service."
Water Utility Billing Problems
320 W 8th St #113
- Case Date:
- 8/26/2025
We were not responsible for the water loss on 08/25, our pipes bursted and I’m requesting a proper billing adjustment for the month of August. Thank you!
Water Utility Billing Problems
3229 S Walnut Springs DR
- Case Date:
- 8/11/2025
Unrealistic high water usage
Water Utility Billing Problems
215 N Johnson Ave lot 225a
- Case Date:
- 4/9/2025
I am trying to start service at this address and stop service at 613 s park square drive bloomington in 47403. But the website doesn't recognize 215 n johnson ave lot 225a bloomington in 47404.