Case Date:

7/8/2026

The sidewalk is unlevel and a safety hazard, especially when it rains mud and water collects making it slippery. There are a lot of elderly people in our community, which makes it a trip hazard. Also, in the winter makes it very difficult to shovel the snow. I submitted a request to have it repaired in December when they repaired the one across the street. However, they said they would repair it this Spring. Thank you. Vertessa

Case Date:

7/8/2026

The signal at the intersection of S. Walnut and South Dr registers nonexistent traffic from South Dr, continuously disrupting north-south traffic on Walnut St.

Case Date:

7/8/2026

100% not resolved. It was bad before but it’s worse now .. there was only 2 citations posted before you guys quit coming out to check on it. At this point it’s almost as tall as the average person. What can be done about this ?

Case Date:

7/8/2026

100% not resolved. It was bad before but it’s worse now .. there was only 2 citations posted before you guys quit coming out to check on it. At this point it’s almost as tall as the average person. What can be done about this ?

Case Date:

7/8/2026

This sycamore tree that is on the right of way at the southwest corner of my property is showing signs of decay and falling limbs. It was hit by a car six years ago and the car caught fire and damaged a portion of it and I am concerned that it is dying and could pose a hazard to passenger vehicles or the house across the street from mine.

Case Date:

7/8/2026

There is a strong sewer/septic smell coming from this area every morning as I walk the b line in this area

Case Date:

7/8/2026

I call to your attention a significant safety concern regarding the curbing located outside of 1700 N. Lincoln St. in Bloomington. This curbing is uneven with the sidewalk and other adjacent curbing; it is cracking and deteriorating in some areas. The curbing is in a high student foot traffic area used by several hundred students per day while Indiana University classes are in full session. I am requesting that the Bloomington Street Division replace the damaged curbing and install ADA-compliant curb ramps in the affected areas. Please do not hesitate to contact me should you require any further information.

Case Date:

7/8/2026

UPDATE 7/8/2026 — Vehicle recovered. New information for investigation: Tow company: Tow Time Solutions LLC, 1999 N Packing House Rd (Invoice #2305, Call #29202). 1. AUTHORIZATION (BMC 4.32.100(a)): Invoice shows tow requested 7/7/26 at 7:20 PM, completed 8:08 PM — after the management office closed. The invoice's "Authorized by" field reads "(PAV) Lincoln, 305," which is the property address, not a person. Granite's assistant leasing manager stated in writing that towing companies cannot access their parking portal and tow on their own initiative whenever no hanging tag is displayed — i.e., patrol towing with no per-tow written authorization. My 7/8 written request for a copy of the signed authorization is unanswered. My vehicle had been registered in Granite's parking system since 6/22/26 with parking paid. 2. FEES (BMC 4.32.130): Charged $150 tow/hook + $50 "special equipment" (unexplained) + $25 "administrative fee" = $225, paid under protest 7/8/26. I was initially quoted $300 by phone. My written request for the company to identify what equipment was used and the code provision authorizing the admin and equipment charges is unanswered. 3. SIGNAGE (BMC 4.32.110): Lot signs state only a phone number — no company name, no retrieval location, and no schedule of towing/storage fees. Evidence available: invoice/receipt, payment confirmation, protest and request texts, the company's own tow photos, written statements from Granite Management, and parking payment records. Please investigate this company's compliance with Chapter 4.32 and contact me at 317 478 6542 [email protected].

Case Date:

7/8/2026

UPDATE 7/8/2026 — Vehicle recovered. New information for investigation: Tow company: Tow Time Solutions LLC, 1999 N Packing House Rd (Invoice #2305, Call #29202). 1. AUTHORIZATION (BMC 4.32.100(a)): Invoice shows tow requested 7/7/26 at 7:20 PM, completed 8:08 PM — after the management office closed. The invoice's "Authorized by" field reads "(PAV) Lincoln, 305," which is the property address, not a person. Granite's assistant leasing manager stated in writing that towing companies cannot access their parking portal and tow on their own initiative whenever no hanging tag is displayed — i.e., patrol towing with no per-tow written authorization. My 7/8 written request for a copy of the signed authorization is unanswered. My vehicle had been registered in Granite's parking system since 6/22/26 with parking paid. 2. FEES (BMC 4.32.130): Charged $150 tow/hook + $50 "special equipment" (unexplained) + $25 "administrative fee" = $225, paid under protest 7/8/26. I was initially quoted $300 by phone. My written request for the company to identify what equipment was used and the code provision authorizing the admin and equipment charges is unanswered. 3. SIGNAGE (BMC 4.32.110): Lot signs state only a phone number — no company name, no retrieval location, and no schedule of towing/storage fees. Evidence available: invoice/receipt, payment confirmation, protest and request texts, the company's own tow photos, written statements from Granite Management, and parking payment records. Please investigate this company's compliance with Chapter 4.32 and contact me at 317 478 6542 [email protected].

Case Date:

7/8/2026

Large pot holes in turn lane.