Case Date:

8/12/2025

There is a utility pole on the east side of my lot which has all kinds of wires, cables and other things running up and down the pole as well as some extending horizontally (which I assume carry power). There is a line of very tall pine trees next to the fence on the west side of the lot just east of me. A few weeks ago Duke Power trimmed the top portions of those trees, the portions surrounding two large cables which I believe carry power to the subdivision south of me. Duke did not trim the lower portions of the tall trees and now some of those lower branches have collapsed onto horizontal wires extending from the utility pole, wires underneath the two large cables. I think some of these wires are old telephone lines which are now not that far off the ground. I need to get the lower portions of those trees trimmed (the ones hanging over my property) but I'm not comfortable hiring tree trimmers to do the necessary work when there are all kinds of wires interspersed with the tree branches. I got a referral from Duke for a contractor who can figure out what all the lines are for and take down the ones which are inactive such as old telephone wires. However, the Duke contractor said the City needs to look at this first to see what, if anything, the City needs to do before the Duke contractor does any work. City, can you help me here? There is some urgency here as these lower branches keep collapsing and anyone on the ground can reach wires attached to the utility pole.

Case Date:

8/12/2025

The bus stop and shelter located at the Southeast YMCA was removed a few months ago. Recently, the cement pad was "re-laid" in the same location. The shelter has yet to be replaced. Is there a plan to replace the shelter? Thank you. V/r, Mark

Case Date:

8/12/2025

Every time it rains our street floods severely and then backs up onto the sidewalks and coats them in a thick layer of mud. It’s a combination of heavy storms that the storm drain on the corner of 12th and Walnut cannot keep up with and a residual problem caused by the fiberware that was installed last year. Ever since they dug up the corner of 12th and Walnut the ground is nothing but mud and has been slowly taking over the sidewalk. It is unsafe to walk on as it is incredibly slippery and is at least an inch thick.

Case Date:

8/12/2025

I was driving on E. Thornton and an overhead line dropped on my car. Made it through fine, but wanted to report the line being down. I think it must be a phone or cable line, but I'm not sure.

Case Date:

8/12/2025

#204450 How can this be closed? Nothing has been done. People live there, why can no one be reached? The growth is all still there!

Case Date:

8/12/2025

We have rectangle tracks of land - this neighbor hasn’t mowed this section of his yard all summer and it is now 4 feet high with snakes in the grass. Others around have been made to mow it and have kept up their grass.

Case Date:

8/12/2025

There is a tall tree in Butler park across the street from our house. We have noticed that it’s rotted out and leaning towards our house. We are concerned that it could come down in a storm and impact our home. We would like to request that this tree be removed. Thank you!

Case Date:

8/12/2025

Hi! There’s a really large tree right across the street from our house that is totally rotten out and dead on one side and leaning towards our house. I’m terrified it will fall on us. I talked to a parks employee today who said he also sent an email. Hopefully it can be taken down asap, thank you!

Case Date:

8/12/2025

SUV parked in alley not on pavement

Case Date:

8/12/2025

overgrown Yard