- Case Date:
- 9/25/2025
I am reaching out to file a noise complaint about the address provided. They frequently have parties late into the evenings and blast music so loud it shakes windows of homes nearby. There are several families that live in this area too and it keeps everyone awake. We would all appreciate this being taken care of
Wildlife Conflict
2800 W Heartwood CT
- Case Date:
- 9/26/2025
I live in a basement apartment at The Quarry apartments, and there is a recurring rat problem that has not been resolved by my property owner/management.
Rats have been actively present in the window well outside my basement window. This is not the first time this issue has occurred — last year, rats managed to enter my apartment, and I had to purchase my own sticky pads to catch them. At that time, the property management was notified, but no permanent solution was put in place to prevent recurrence.
This year, the problem has returned. I submitted a maintenance request several days ago, followed by multiple emails (including a formal escalation) and phone calls. Despite these efforts, the property management has failed to respond or take corrective action.
The ongoing presence of rats poses a serious health and safety hazard and directly impacts the habitability of my apartment. Given that this is a repeated issue, and management has been unresponsive, I am requesting HAND to inspect the property and require the landlord to take immediate corrective action, including extermination and sealing of all potential entry points.
Trails
2120 S Highland Ave
- Case Date:
- 8/24/2025
At the Winslow Woods Nature Trail, up on the hill as you're heading to the streets behind the trail (E. Azelea Ln and S. Bent Tree Dr.), there is a yellow jacket nest buried to one side in a thicket. I have noticed them the past couple days I've been out there getting more aggressive and expanding their territory. I was also stung by one before I knew they were there. They seem to be increasing in number, so wanted to let you know to warn anyone who might be allergic, or if children/pets are out there.
Thanks!
Parks & Playgrounds
1001 S Henderson St
- Case Date:
- 9/27/2025
Someone is camping in this park
Parks & Playgrounds
501 E Kirkwood AVE
- Case Date:
- 9/25/2025
See case #201657. Two older men sit in the park nearly every day at around 11am smoking cigars right where people want to walk or sit. One of the men is extremely loud and yells vulgarities at people who ask him to stop smoking. Can someone in a position of authority please talk with them and ask them to not smoke anywhere in the park? They usually do it close to the bagel shop, where customers can smell them, but sometimes they sit closer to the bike shop, where everyone walks by on the sidewalk along Kirkwood. Please get them to stop.
Parks & Playgrounds
320 W 8th St #113
- Case Date:
- 9/15/2025
Congrats on the Bryan Park Arboretum designation. A suggestion: a guide to all the trees, accessible by QR code to Park visitors. (Assuming you don't plan on physical IDs like the ones in IU's Arboretum). Perhaps include the trees along Sheridan Creek between Woodlawn and Highland(?). Would be a great educational resource. Some years you had a tree identification activity (submit IDs, get a certificate), intended for kids, but I enjoyed doing it.
- Case Date:
- 9/29/2025
The back yard and side of property there is trash everywhere (NW side of the yard). This is a public safety issue and is attracting raccoons and rats.
Parks & Playgrounds
320 W 8th St #113
- Case Date:
- 9/24/2025
Tent in wilderness by basketball courts
Parks & Playgrounds
320 W 8th St #113
- Case Date:
- 9/30/2025
Followup on Case #205714 response
Thank you for your suggestion. We have already created a free self-guided tree tour at Bryan Park to highlight some of the trees on site. The tour is available on our mobile app, OuterSpatial.
We plan to continue to add more tours and signs with QR codes in the future.
Please make that local too and user-friendly / intuitive. Somewhere on the City / Parks & Rec pages. Link the OuterSpatial thingie there, but honestly, i tried an experiment of looking for that info there. I didn't find anything except events.
- Case Date:
- 9/28/2025
Trash has not been picked up in a month. Extra bags are next to street and have been opened by wildlife. It stinks really bad and trash is blowing around on the street.