Case Date:

6/18/2025

I am a new homeowner and I have a question or two! I have two large sugar gum trees in the front of my house on the strip of grass in between the sidewalk and street. I was told that these trees are the city’s property not mine. I am concerned because I have to trim some on the larger branches that overhang my roof and also the roots are bowing the sidewalk out and pushing up the concrete in my basement. If I wanted to service these trees myself do I need a permit or does the city handle these things?

Case Date:

6/18/2025

I am a new homeowner and I have a question or two! I have two large sugar gum trees in the front of my house on the strip of grass in between the sidewalk and street. I was told that these trees are the city’s property not mine. I am concerned because I have to trim some on the larger branches that overhang my roof and also the roots are bowing the sidewalk out and pushing up the concrete in my basement. If I wanted to service these trees myself do I need a permit or does the city handle these things?

Case Date:

7/31/2024

Roof caving in, floor caving in, rats, abandoned cars, excessive growth,

Case Date:

10/18/2024

Street light in front of 1003 West Howe St is out

Case Date:

4/20/2026

My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?

Case Date:

4/20/2026

My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?

Case Date:

7/18/2016

The parking lot in Bryan Park near the sand volleyball court along Henderson has a problem. On the north side of the main play structure in the play surface there is a decent sized hole. This hole is big enough that a child or adult could easily step in it and be injured. The hole is through a rubber type play surface covering the ground. I'd recommend repairing this if possible.

Case Date:

7/20/2014

Consider installing "Wrong Way" signs for cyclists on Third Street. As a bus operator, I can't tell you how many near-collisions I've had with cyclists popping out of nowhere going the wrong way on Third at night. Example sign here http://store.hallsigns.com/12-x-18-R5-1b-Bicycle-Wrong-Way_p_2957.html

Case Date:

5/29/2026

Multiple deterioration happens. I think the city repatched multiple times, but it still falls apart after a few months. I think it needs repavement

Case Date:

4/27/2026

There are a couple major potholes on this alley, which runs just south of my house (1004) towards south Roger's. I'd really appreciate it if someone could fill them in at some point. There is one further up he hill which is hard to see in the picture.