Case Date:

11/6/2025

Neither my husband nor I received notification of the water main break last night that lead to no running water for several hours. We went to update our contact information from the website https://bloomington.in.gov/utilities, but the following "Customers update their contact information electronically" doesn't work. https://bton.in/cbu24?fbclid=IwZXh0bgNhZW0CMTAAAR23Jyw13G9sLmcf1i9zU1qC5HNrFGVLc4HxDKBsjzCa9YwNwP6TWE3iysw_aem_X1E7yHOoSJNCE-K8X5w3lw It goes to a google drive page that says "We're sorry. You can't access this item because it is in violation of our Terms of Service."

Case Date:

12/29/2017

A water boil is in effect in the West Cascades Ave neighborhood. It would have been considerate to let all of us know instead of having to guess and start reading the herald times online.

Case Date:

1/1/2018

Main line frozen

Case Date:

1/2/2018

Water appears to be frozen at the meter. No water anywhere inside house. All pipes in basement have thermal tape applied

Case Date:

1/2/2018

Broken water line

Case Date:

1/2/2018

FROZEN PIPES, NO WATER

Case Date:

1/5/2018

Water is not coming in from the main. Suspect frozen pipe leading to house.

Case Date:

1/6/2018

Water does not come out after coming back from winter break.

Case Date:

1/6/2018

Water meter pipe is busted. I just got the whole underneath of my traliers water pipes detoughed and the base of the water meter is cracked I had water spraying all over me. I wrapped it up for now but still a very serious matter

Case Date:

1/8/2018

Our water hasn't been working since Sunday. The employee who came out then said the pipe was frozen from meter to main and that a crew would be out. A crew has not been out today and I am trying to find out when one will be and when we can expect to have water on again.