Case Date:

2/21/2019

Water pressure is very low

Case Date:

4/15/2019

Water has strong sulfur smell. This has been occurring for several months, and I will be moving into the house and using the water very soon.

Case Date:

5/17/2019

For the past week, our water from the tap has tasted "fishy" and has an unpleasant odor. What is it? How long will it continue? Is there anything we can do to get rid of it or minimize it?

Case Date:

6/18/2019

Water leak causing increase in water bill

Case Date:

7/16/2019

I will be leaving Bloomington on the 31st and would like to schedule a time for the water to be turned off for my unit.

Case Date:

8/5/2019

I feel my water bill is wrong

Case Date:

8/20/2019

Hello City of Bloomington Utilities, I'm inquiring as to a sudden increase/increasing water usage for this service address National Vision, 3275 W 3rd St, account #12597-003. I'd like to request a verified meter read to check for any changes in the water consumption and any possible faults with the meter/prior read. Please respond to my email with any findings and questions. Thank you very much,

Case Date:

8/27/2019

Hello, I paid my final water bill for the property I was renting last school year at 1514 E Maxwell Lane, Bloomington, IN, 47401. The company I rented through (Costley and Co) requires me to get a statement from you saying the water bill has been paid in full. Would I be able to get that at my email kgraney9@gmail.com so I can email it to them? Thank you!

Case Date:

10/6/2019

My bill does not seem correct. I have gone through the past year of bills and the water usage and the wastewater usage have always been equal. This month it it showing my water usage as being 7, which is much higher than normal, normally a 3, and the wastewater usage is still at a 3. Is there a way to find out if this is correct or not? Doesn't seem right to me.

Case Date:

11/4/2019

I wish that on the online billing for water/sewer bills you could set it up to allow you in advance to pick the date to pay your bill like other companies do like Vectren and Duke. At this time if you want to pay your bill on the due date you have to wait til the due date to pay it. Very inconvenient. I like going on line and set up manually when to pay my bills but can't do this with Bloomington utilities.