Case Date:

5/8/2024

Water is shut off at main; had a leak now need it turned back on asap!!!

Case Date:

1/29/2020

Ever since utility update work has been done to digital reading, water bill went up. Water bill used to be less than $50. Now it’s over $100. I need someone to come and identify what the problem is. 3941 S Bushmill Dr. Bloomington,In 47403

Case Date:

8/2/2020

My utility bill for account 7559-002 for period 06/01/2020 to 07/07/202 shows water usage of 82000 gallons. In all previous periods for the year, the usage never exceeded 4000 gallons. There were only three people living in the house during this latest billing period. A new water meter was installed during this billing period by your company. There appears to be a problem here. There is no way the water usage being charged for was actually used.

Case Date:

12/7/2022

Our water bill has been extremely high ever since we have moved in due to water leak and running water. About a week ago the city of Bloomington came out and fixed our system outside of our home. When I called the receptionist said our December bill looked normal but our previous bills are not normal. We should have a 0 balance and some type of credit on our account after paying hundreds of dollars for the past few months. Now we are receiving a disconnect notice after just paying 200$.

Case Date:

3/13/2020

Water coming out of taps BROWN.

Case Date:

3/13/2020

Our tap water has turned yellow and there is some particulate in the kitchen faucet strainer. We just noticed this today, and it seems potentially dangerous. Our address is 907 S. Manor Rd. in BL 47401. Phone 812-219-8988

Case Date:

3/20/2020

Water running brown from al faucets in home. Have been calling the city for several hours and unable to reach anyone.

Case Date:

4/21/2020

Orange tap water.

Case Date:

9/1/2021

We have noticed in the past week that there is an issue with the drinking water… we even changed our fridge filter because we thought it might be the issue. We don’t notice right from the tap, but when left for a long period of time or overnight, the water is undrinkable, tastes bitter and tastes and smells strongly like chlorine or a chlorine compound is in the water. We can’t find information anywhere about what has changed. We are considering getting bottled until then for consumption.

Case Date:

9/11/2021

the drinking water coming out of our faucets has recently started tasting really bad, i tried putting it through a water filter and it is still undrinkable. ive lived in my home for 6 years and this is not a normal problem that we have. what could be causing this?