Case Date:

12/24/2022

There is no water since yesterday . I was wondering if there any busted pipe outside ( I checked inside the building and nothing busted ) . Thank you

Case Date:

4/28/2024

Our ask: Please retrench or otherwise definitively fix the water issue flowing from the high side of Brooks drive (addresses: 1213 and 1215) to the low side (address 2110 east Covenanter drive). Why: When heavy rains occur, high side water floods our yard and garden, resulting in 6 hours of work in clean up. History: In 2017 or thereabouts, the residents of 2110 east Covenanter reached out to the city regarding the water flow issue. At that time Phil Peden was the team lead. He showed me that the high side of Brooks had previously been trenched and there was piping under Brooks drive leading the water to Jackson Creek. He approached the 2 families in hopes of re-trenching, as he said it was the city’s responsibility to manage the water issue, as they had previously. Unfortunately, Phil was met with extreme resistance. To minimize neighbor impact, Phil’s team did trench some, and resolved 30% of the flow issue. He and I had a verbal agreement that I would try efforts on the low side of Brooks to protect my property from flooding. It seems that with the heavier rains, there remains a major issue of flooding despite years of my best attempts. At this time, I would appreciate further attention into this matter and a sustained / definitive fix from the city. Additionally, rocks from 1213 gravel drive continue to migrate across Brooks and deposit in my yard. I have been sweeping them back to their drive.

Case Date:

1/15/2022

While constructing the Bike Path on the portion of E. Arden Drive to SE Park, crews did not remove the heavy mats blocking storm drains at the corners of S. Williams, Greenfield & Sycamore Courts. When heavy rains appear, water flows into E. Arden Drive, oftentimes ponding in low lying areas. People often drive too fast on that street, causing hazardous driving conditions should they loose control of their car.

Case Date:

12/26/2022

At bottom of driveway is larger patch of frozen water. We have had numerous water lines breaking and wonder if this is another? Ice patch is in curb and in street.

Case Date:

9/17/2021

water smells/tastes like mold/dirt/fungus/rotting, no amount of filtration using home filter systems or boiling will get the smell out.

Case Date:

6/4/2021

Apartment C14 has not been able to flush my toilet in 3 weeks. Same as Apartment 18, & a couple others in the Kimble Dr. Apt Complex. Apt. C18 has a ceiling in his Bathroom that is literally leaking water so bad into his tub. His Bathroom is Literally not FEASABLE. Can Not Use! People was Moved In During May 2021 to Apartments that was not ready to be moved in what so ever. no stove in 1, No Fridge in 1 & the Central Air in My Buidling-Apartment is on the 3rd Floor Upstairs on the LEFT... Is Not working Nor has it been or been fixed even looked at. Amy Deckard has been liveing there for 3 weeks. I have bben there for 4 months & I have a small whole in my bathroom ceiling from a leak in the above apartment PLUS Yes My Toiulet Wilkl not Flush Unless I Plunge It almost Everytime 1st. That has not been fixed. ALL THIS HAS BEEN TURNED IN TO EMPLOYEES>>>MOTHING DONE! Place IS Very UNSAFE & NOT LIVEABLE. Dangers Will Come if My Name is Brought To Attention. NO HOME, & ETC.

Case Date:

1/17/2023

There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.

Case Date:

6/21/2021

Due to a crack in the curb and an uneven grade, all of the water in our cul de sac floods the water meter cover and my driveway and backyard when it rains.

Case Date:

5/9/2024

I would like to complain about all of the rain outs at the Winslow baseball fields when there is no active rain. Games are being canceled by the city when the Smithville and Ellettsville leagues are still playing games. Both other leagues have people on the field clearing water and putting down quick dry every day while it appears very little effort is given to clearing water from the Winslow fields. Having city employees work on the fields or allowing volunteers to do so would make a big difference.

Case Date:

5/16/2024

I completely understand that weather is no one‘s fault, but we need to find a way to protect the Winslow baseball fields from rain. My family and many others have paid for the Bloomington junior league baseball Association season and we are now going on the third consecutive night of canceled games. Only field three appears to have standing water. Can you all please work to find a solution to maybe cover or tarp the infield so they do not get waterlogged and the games can be played. Thank you for your consideration.