Case Date:

3/29/2021

My neighbor John East told me that city surveyors were planning a project to renovate this storm drain system that flows from his yard in an open stream - through my yard which was tiled over at some point (I believe the city did this but cannot confirm). This system flows then into Cascades Park. There are a significant number of sunken areas along the path of this conduit in my yard - which has concerned me regarding the integrity of this pathway. I have had MUCH trouble with hydrostatic pressure along my basement foundation, and have not found a cause for this to date. Additionally, when the rain is hard enough, this system will back up into John's yard and the water will breach Skyline Dr. and flood my yard as well. I am looking for information about any plan for a project so that I can respond in time by moving perennials and manage expectations regarding disruption at the house from possible excavation and construction. Thank you. Sara Minard

Case Date:

9/7/2022

there are roots blocking the end of the waste water pipe from our house and that of our neighbor. Our pipe was backed up on Saturday and roto rooter came to look at the problem. They did what they could but this issue is on the city pipe. We would be grateful if someone could come and remove the roots asap as there is a real risk of the pipe becoiming blocked 9and the waste water flooding into the house and garage again) very soon. This issue has been reported perviously (with no response) and is now becoming a serious issue. Thank you for your help.

Case Date:

5/26/2022

Wet bottom retention pond damaged by beavers, dam eroded and may fail. Water pipe directed to the creek falls short of spilling into the creek by 15 feet and is eroding the bank and exposing 50% of fine-tree roots near the bank.

Case Date:

6/20/2024

No water. Last water was about an hour and a half ago

Case Date:

9/9/2021

Having a lot of issues with the street eroding from storm water on our corner of the cul de sac. Causing multiple trip hazards and a large pot hole in front of drive way entrance. Would like to have the issues assessed and filled or a timeline for repaving within the neighborhood. Thank you

Case Date:

10/12/2021

The northwest corner of our yard has been inundated with water for the past several weeks. There is standing water as well as super-saturated ground. The water appears to originate from the utility strip between properties toward Clover. This does not appear to be related to rain or storm events. The water drains to the south, but the amount present doesn't lessen. This makes us think there is a leak in either a water main or a storm drain or another source. The saturation leads to worries about the mature trees along the property line coming over. The ground is boggy and one cannot walk or mow in this area. Your attention to this will be appreciated.

Case Date:

10/13/2021

Hello, I reported water coming into our yard before.(uReport Case #177856) Your answer was that it was probably coming from neighbor's pool. That pool is to the southwest and they do indeed drain it into the yard, but it is not the source of water coming from uphill, close to properties on Clover on the northwest side of the yard. The water comes from somewhere close to 400 Clover Lane. As the property line and utility easement are wooded and covered with vegetation it is difficult to tell where the water originates, but it is clearly outside of our yard. I would be glad to discuss this and my concerns with you: 812-955-8220; or to meet with someone and show them where and what the problem is. Thanks, Ginny Richey

Case Date:

6/24/2024

Water pressure is very low. When I put it on full blast it’s quite weak

Case Date:

3/2/2020

I have had CBU for 2 years my water bill never exceeded $50. My utility bill this month was increased 50% to $100. I am a senior citizen I have not changed my water or sewer usage. I would like to know why such a large increase. Please advise Vera Gayheart 43951-013

Case Date:

8/29/2022

Systemic issue with water smell Sept and Oct (it's second year now). Is the city addressing it long term? Clearly, the measures last year didn't yield a result. Thank you!