Case Date:

1/12/2022

Level 1 stairway exit (alley way access) - Standpipe (Fire Dept.) leaking and water is accumulating on landing in front of exit door, may ice as temps fall.

Case Date:

6/23/2021

We have cleaned the tops of the grates in front of our building but can not clean the culvert in the ditch, which is clogged with debris. We also have one grate that has erosion barrier under the grate which won't allow water to pass through as it is packed with mud. We were flooded in 2008. We were within a foot of it entering our building early last Saturday morning. Please send someone to address this issue before Friday. We can not survive another flood.

Case Date:

6/29/2023

We have very little water pressure.

Case Date:

9/1/2022

There is water seeping out of the ground and onto the pavement on the east side of Oak Street, the alley that runs between 5th & 6th Streets. On the other side of Oak is a fire hydrant. I suspect the pipe is leaking.

Case Date:

5/30/2020

Several water meters have been sitting on the sidewalk between 1034 and 1046 S. Colchester Ct. for the past two months since CBU’s contractor came through installing smart meters. Will someone come to get these?

Case Date:

6/10/2024

My water bill for this month is showing twice our normal consumption rate, which I believe is incorrect. We have not changed our usage habits, let alone doubled them.

Case Date:

3/19/2024

Water was working fine yesterday but i don't get a drop today. The online portal did not say i was delinquent with payment but i paid today anyway. Any clue what's going on?

Case Date:

4/21/2020

Orange tap water.

Case Date:

8/3/2022

Water pressure lower than normal.

Case Date:

4/21/2022

I don't know if this is a problem or not. The water meter pit/hole in my backyard always has a puddle on top of it. I haven't tried to open the lid to see if the hole is full of water. I don't see it flowing under the fence into the parking lot. Do you have an explanation or will you investigate? Thanks Rich