Case Date:

10/22/2020

I am a EC commissioner and Utility Dept Storm sewer volunteer and have been trying to keep my neighborhoods storm drains clear to prevent street flooding. I have been removing pavement fragments for several months that have washed downhill to the storm sewers at the intersection of Queensway and Chelsey Court. Today I cleared the debris from these at this location and added new eroded pavement that have been washing downslope to the drains. I consolidated the material on the curb and grass at the northeast drain at the intersection. This material can and has obstructed the drains and some has washed into the underground sewer line. Thus these drains when obstructed can result in street flooding, blocking the underground storm sewer and result in stream water contamination. Can these debris be removed and disposed of? Also before winter the patches of deteriorating black top be patched? Don Eggert 1235deggert@gmail.com

Case Date:

11/16/2020

All the storm drains at this intersection were cleared except for one and it's the main one. The picture shows the one drain that was not cleared. All that leaf litter in it is what has flown downhill to this drain. The strain is the one that is the out drain that all the others are attached to. If this one doesn't drain then the water collects in the intersection. When this drain was cleared three weeks ago all the leaf litter was left on the grass next to the drain and that's one reason why it got clogged again.

Case Date:

11/23/2020

This is ridiculous. There has been standing water at the switchyard dog park for 3 months. This needs to be addressed. This is a breeding ground for bacteria and unsafe for the dogs of Bloomington. Put a fence around it.

Case Date:

11/30/2020

I want to shut off water at 2 locations. 1256 and 1300 s college mall rd. Account numbers 39453-017 and 39454-016 to be shut off ASAP. These are seasonal accounts. Thanks, Mike Rogers, phone 812-331-0540.

Case Date:

12/5/2020

Was there a repair in area water is dark gray ?

Case Date:

12/14/2020

I noticed my water usage was higher this month. I had no idea why. I looked under my house. No leak. A service man working on my next door neighbor just informed me that my water meter was leaking which must explain the higher usage. First you need to repaair it and second will an adjustment be made on my water bill since the leakage is being caused by the meter?

Case Date:

12/14/2020

Our water completely stopped working and the bill has been paid. Haven’t received a call back.

Case Date:

12/14/2020

I have contacted the water department and asked to speak with manager to no avail. I have only ever contacted the water dept. by phone. Never was told services had to be shut off via a form. I left Bloomington and the address 7/1, but billed until October. Someone was able to imitate services at the address without me being contacted. I'd like to discuss this with someone that can assist.

Case Date:

12/30/2020

street drain in front of 1309 South Lincoln is completely blocked and has been for Years..literally.. I could post a photo but don't know where to send it..A few years ago I reported this and the Department said they didn't see a problem.. THe water backs up over the sidewalk.. Obviously there is a problem..The puddle is about 40 feet wide and out into the street almost to the center

Case Date:

1/2/2021

Other: From E. 3rd street entrance to Park Ridge addition, there is a significant slope of the street to the west side creating pooling of rainwater and debris. The continued presence of water/mud/debris has caused breakdown and potholes in the pavement. These potholes are "patched" periodically, but quickly erode again due to the inadequate drainage system. The nearest storm drain is approx. 1/2 block north on the east side of the street -the slope of the road on the opposite side of the storm drain. I have added pictures to show the issues directly in front of my house, however, the same conditions exist along the entire block. From my understanding, the road was to be resurfaced this past summer. I have concerns if the street drainage issue is not addressed prior to this, there will be continued problems. There is to be a new city bus route beginning soon which will have the buses traveling this portion of the road several times a day and will most likely factor in to creating more problems with the pavement. Thank you for your attention to this matter.