Case Date:

6/24/2024

We have had water backup every time it rains this spring. This has not been an issue in past years. We have had our main line cleared multiple times and scoped to ensure there are no issues with the line, but continue to get water coming through our flood drain in the basement every time it rains. Please can you sent someone to inspect the main city line on the 8600 block of Clinton Ave S to clear any blockage on your line? We are frustrated with the water backup.

Case Date:

3/17/2020

The new builders on the corner of Covenanter Drive and High Street installed a pipe last week. Our concern is that the pipe was not installed low enough to keep the flow of water continuing to High street and beyond. With the rainy season coming...we are concerned that the pipe will make water back up on our property. The city just spent two weeks closing off High street to fix this issue and now we are concerned that the new builders have just put something in (but not properly installed it) so they could have a little rock culvert to get to their property off of Covenanter Drive. I sent an email to Vic Kelson and Brandon Prince on Thursday, but never heard back from them. I am writing again because we would like this matter to be taken care of now before they get more involved with building and it is too late to fix the problem. I would appreciate if somebody would get back with me on this matter. Thank you.

Case Date:

3/20/2020

The entire street on Olive between Thornton and Miller has flooded with BLACK WATER yet again damaging 5 properties. The flooding is more severe due to the regrettable actions the city took to dump excess asphalt into the low point in the road. It's 2 am so I will not be photographing until dawn, but let me assure you, severe damage has been done by the city of Bloomingtons willful neglect of this area. We were promised a fix last year, and now during a quarantine we are flooded with BLACK WATER.

Case Date:

3/20/2020

https://bloomington.in.gov/crm/tickets/view?ticket_id=167365 I just opened a new ticket for the most recent flood, but I am appalled by the response "I want to try something" neglectful attitude that has led to BLACK WATER flooding during a quarantine. We are unable to deal with this extent of damage without compromising ourselves and the community.

Case Date:

10/24/2023

Water bill for 10/1 is $128 and charging for use of 5,000 gallons of water. We feel that this is much too high and that we do not use 5,000 gallons. Looking to determine if there’s a possible leak or billing mistake.

Case Date:

2/23/2022

At the dead-end of 13th Street where it does not connect with Madison Street, there appears to be no drainage route for water to leave. During rain, it ponds, blocking the sidewalk and the road. The pond remains well after the rain stops. Can some provision for drainage be provided?

Case Date:

3/1/2022

In ground water valve is missing cap. Reported by IU Groundskeeper.

Case Date:

3/7/2022

We continue to have a flooding issue due to yard waste, leaves, seed pods, sand clogging up our street drain. I was up at 2:00 again this morning pulling the street drain that was again completely clogged so our garage did not get flooded. Water was almost to the garage. This has been a problem for many years and it has never been resolved. I have asked many times. MANY Times. I should not have to fear that if I am not home and it rains that there is a good chance we'll get water in our house because of our street drain is poorly designed based on the amount of debris that comes down our street. Would someone please finally address this issue.

Case Date:

3/7/2022

After Sunday's night storm there is low to no water pressure. I have investigated and cannot find or hear any leaks.

Case Date:

3/7/2022

On the morning of 3/7 (after a night of storms) we noticed that our home’s water pressure has been significantly reduced. There is barely enough pressure to use the shower. I have asked neighbors in the area, and they are reporting similar issues.