Case Date:

5/4/2021

We heard a noise last night and thought it was our furnace making sounds. We turned off the furnace this morning and the noise still happened. We contacted our HVAC person and he went in the crawl space and turned off the water by the edge of the house. The noise stopped. He then went and checked all our spigots and didn't notice any leaking. He then went to the street and noticed that there was water running from the street spigot. He got a wrench and turned off the water from the street and there was water overflowing in the container. The water has been running for at least all night that we know of. We don't ever turn off the water from the street, so don't know what happened. Also, we do not want to be charged for this excess water that we never used. Thank you. I am not sure if this is in relation to the new build next to us at 1110 S. Covenanter Drive.

Case Date:

2/8/2023

Water usage has tripled since we moved in. Increase was drastic in the last month. Water usage habits have not changed. Concerned about meter issue or leak.

Case Date:

8/20/2022

Our home has reduced water pressure today, I noticed it earlier this morning, last night it was fine. I don't see any leaks running onto street or in neighboring yards. If pressure was automatically lowered this is concerning, our home has boiler heat and when this happened in the winter our boilerwas negatively impacted. Can our pressure be restored? Thanks

Case Date:

12/1/2022

The company that came out to install new fiber hit my water line yesterday during the day. When I came home from work I noticed all the trucks from City of Bloomington working on it. I talk to them and they said they will need to shut off my water for a few hours while it got fixed, and then to run my tub for about 5 minutes and it should all be fine. I left until this morning and went to run my tub and get my water back to normal. I have water coming out of my taps, but there is no pressure and I have no information about what happened or if it has been fixed. Please get back to me ASAP as I can not bath or wash anything in my house. I would also very much like to know the company that is in charge of digging for this new fiber as they have left a mess all over my neighborhood. Thank you very much, Nick

Case Date:

11/16/2023

I’m wondering when water is supposed too be back on?

Case Date:

1/7/2021

Water meter covering busted. Looks like the ureport photo issue still hasn’t been fixed so email me for the photo

Case Date:

1/29/2021

I was walking my dog today at 5:30 5:40 and walked on the yard in front of my house and I fell through the manhole cover in the water system the lid for the manhole where the water supply is located was obviously horrifically play inaccurately placed and is leading to it being removed and I stepped on it and fell through and hurt myself so this needs to be repaired as soon as possible

Case Date:

3/9/2022

Intersection of Fess and E First: one of those water access points (round small metal cover) where the pavement around it is completely gone.

Case Date:

12/28/2022

Where Hopewell and Habitat Street connect - There is water that is frozen all along the street. A main may have broken or it could be coming from the house at the corner W 8th and Hopewell.

Case Date:

5/31/2020

At the tree line behind my house and garage, there has been inches of water standing since around Thursday or Friday. I have lived here for 30 years and have never seen the water standing like this. I believe something has happened at the house behind the trees and draining down into my yard. The house had had issues of the homeless in and out of there and I am deeply concerned about the damage to my, and my neighbor's yards. Please advise