Street Trees
715 W 13th ST
- Case Date:
- 6/20/2022
Last year the City replaced a dead tree in the tree plot with a service berry. However, the service berry is now more than half dead, including the main trunk. Can you replace it with something else? The City did water it all last year so I don't know what happened. Thanks.
Parks & Playgrounds
3421 E Longview AVE
- Case Date:
- 6/1/2022
Water fountain is not turned on, it had some teenager damage from last year, perhaps there is a work order in on it? I tried replying to your email last time, no go, and for some reason, I could not find a staff directory on the city's website.
Water Utility Problems
1128 W 6th ST
- Case Date:
- 5/22/2022
Hello, our water flow has been about halved in the past month. It is most noticeable in the kitchen. What can be done in this situation?
Water Utility Problems
2936 N Bankers DR
- Case Date:
- 5/22/2022
Mowing service hit the water meter with the mower on 5/22/22. Needs to be replaced.
Sewer Problems (Storm Sewers)
1036 W 6th ST
- Case Date:
- 5/20/2022
All the storm water runoff from the White Oak Cemetery basin, during very hard rains, cannot be handled by the 4-storm drains near the intersection of 7th and Oak Streets. The excess is diverted through the gravel parking of our neighbor at 1025 W 7th, washing the gravel onto the street. The storm water then turns and washes through the alley between 6th & 7th Streets. It then goes through our carport and yard washing our mulch away in places. Oak street was paved in the past and is higher than the storm drain at 7th and Oak so any excess water has do go through the gravel parking instead of down the street. I would be happy to meet someone to look at this problem. Thanks.
- Case Date:
- 5/19/2022
The water fountain on the B-Line between 4th and 5th Streets is not operational.
Sewer Problems (Storm Sewers)
119 S Glenwood AVE W
- Case Date:
- 5/14/2022
Sorry if this is duplicate submission. Not sure last one went through.
I have gulley in front of my house that is blocked by growth coming up between sparse rip rap. Water is eroding the gulley by finding path around foliage and leaves carried from upstream. Went out today after rain and water in not draining well at all.
Report not submitting with pic so trying again without the pic
Potholes, Other Street Repair
625 W 7th ST
- Case Date:
- 5/5/2022
Large hole in street that takes up most of the westbound lane ever since water main repair on March 23. It was filled with rock but is getting worse each day.
Sewer Problems (Storm Sewers)
510 E Lakewood DR
- Case Date:
- 4/28/2022
In November the city engineering team came out and added a new side inlet to an existing drain that goes under Dunn street from the back of 2950 N Lakewood. However, the only erosion prevention put in place was some straw. With all the nearby honeysuckle/plant removal the recent storms have caused a lot of the nearby dirt (and straw) to move and now the drain is almost completely filled with dirt and debris that has entered in the last couple rain storms. I tried reaching out a few times (Kriste L and Phil P) this past winter but haven't seen anything put in to help hold the dirt in place until some plants/grasses grow in. The water flow is certainly much improved with the new inlet, but in my opinion the job is just not quite complete.
Sewer Problems (Sanitary Sewers)
701 N Lindbergh DR
- Case Date:
- 4/26/2022
Our neighbors that live at the home on the NW corner of 11th & Lindbergh have water that flows from a spot near the sidewalk on Lindbergh and pools down at the intersection. This morning it was a strong flow. It pools and is causing issues at the end of the street & potholes are forming. It often smells like sewage. We have lived on Lindbergh since October 2018 and this became an issue in mid to late 2021. It did not always smell like sewer, but it has been more recently. We have noticed stronger flows more recently as well, whereas before it may have just been a trickle so we assumed it was stormwater from a sump pump or roof drain.