Case Date:

5/20/2020

Water and debris continuously builds up on the west side of the street. The road slopes to the west side and there are no nearby stormwater drains. The closest drain is 1/2 block north on the opposite side of the street. This picture is directly in front of my house. The pavement at this site erodes due to all the standing water and debris and requires consistent patching. I have lived at this address for 16 years and this has been an ongoing problem. I have concerns this will only get worse as there is a new bus route starting in August which will be using this stretch of the road several times a day. I am told the road is to be resurfaced this summer however, without a proper drain system in place this will not resolve the problem. Thank you for your attention to this matter.

Case Date:

1/19/2021

There apparently is a blockage in my sewer drainage pipe to the main sewer line on N Lexington Drive. Waste water is backed up from the sewer main to my house. I have an inspection port in my drain about 3 ft from the edge of the street and the waste water fills the drain pipe about 3 ft from the street, or about 10 feet from the city sewer line. Problem started ca.3:30 pm yesterday (Monday) afternoon.

Case Date:

3/10/2022

No water at all in entire house as of this morning. My bill is paid

Case Date:

3/10/2022

Water back on thanks. (Couldn't find a way to report that other than creating a new report.)

Case Date:

5/14/2022

Sorry if this is duplicate submission. Not sure last one went through. I have gulley in front of my house that is blocked by growth coming up between sparse rip rap. Water is eroding the gulley by finding path around foliage and leaves carried from upstream. Went out today after rain and water in not draining well at all. Report not submitting with pic so trying again without the pic

Case Date:

9/6/2022

I have read that people are complaining of a strange organic smell from the water, but the water at our office smells strongly of chemicals, enough so that it burns my eyes when using the water. It almost smells like bleach when the water is running and it tastes strongly of chemicals.

Case Date:

8/14/2021

Majority of streets and drain culverts in Park Ridge East addition need repair/repaved. There are areas on Saratoga which are really bad. Stretch of road in front of my house consistently fills up with road debris and water. Really hoping the streets in the addition could be repaved rather than filling potholes that end up re-occurrng due to poor drainage.

Case Date:

8/20/2021

Street needs repaved. Filed u-report 8/14/21 reporting same problem which was closed 8/19/21 indicating hot patch crew sent to area. Street in front of my property on west side of street and extending down to Saratoga Drive remains with areas of broken down and damaged pavement that was not hot patched. The patching is a temporary fix that does not last due to the poor drainage. The drain culvert in front of my house is filled with road debris, sand and dirt. After any significant rain, this collects water which does not drain as the culverts need repaired to allow for better drainage to the road drain near Saratoga Drive. The road slopes to the west which compounds the problem. Was told last year the issue with the water collecting in front of my house in the culvert was due to asphalt that was placed at the end of my driveway blocking the flow of the water. My driveway was replaced in March with nothing blocking the culvert now, and it continues to be an issue. I noticed the badly damaged road and culvert on Saratoga Drive was repaired thankfully. Would like to see the same kind of repair done along this area of Park Ridge Rd , however, the majority of the roads and culverts in the addition need attention.

Case Date:

3/19/2024

No water flow or pressure at all.

Case Date:

11/30/2021

Other: water is causing hair to feel brittle and cannot brush; causing hair to fall out in clumps