Water Utility Billing Problems
South Henderson @ BHS South Outbound, Bloomington, IN 47401, USA
- Case Date:
- 9/15/2020
Ever since the new meter was installed, my bill has been around $27 higher. I have called Customer Service every month or more. The only advice they had was toilet leakage and sent me blue stuff to check for leaks. I did this and found no leaks. I am unable to find any leaks in my home so I think the meter is the problem. Customer service won't even talk to me anymore which is very poor and rude service. If they can't help, they should pass you to someone else instead of ignoring you. I would appreciate some help from your end as I don't know anything else to do. Your bill shows me using twice the water the old meter said. 4000 gallons and I live alone. There is no way I use that much. Something is wrong somewhere and if I can't find the problem, it's your job.
Water Utility Billing Problems
South Oaklawn Circle
- Case Date:
- 10/2/2020
I live in a condo area. Each unit has its own water meter and there is a master meter for the whole community. We are not billed according to the actual consumption but to the footage of each unit. Since it is caculated in this way, I have to pay 70 to 80 dollars a month and there are just two people in my household. I used to live in a unit where the monthly bill was $30 to $40 and it was paid to Bloomington Utilities. Now the water bill is quite unaffordable for a low-income family like mine. I just don't understand why we can't be billed individually based on our usage since we have separate meters. That would be a fair practice for every unit here.
Parks & Playgrounds
Switchyard Park, 1601 S Rogers St, Bloomington, IN 47403, USA
- Case Date:
- 11/23/2020
The standing water around the Sycamore tree. This water is a swamp area. It is dirty and disgusting. It is very hard to keep dogs out of it because it is a big area. It needs to be cleaned up. Maybe put a more stronger fence around the area for now. Please do something about this standing water ASAP. IT IS NOT SAFE FOR OUR DOGS!!
Such a beautiful park, with an unsafe standing water!!
Potholes, Other Street Repair
W 17th St, Bloomington, IN 47404, USA
- Case Date:
- 6/2/2023
Pothole near covered water access/manhole type area on 17th Street going east. Nearest intersection is 17th and Woodlawn, but the pothole is before you get to 17th and Woodlawn if you are going east on 17th Street. It is in the concrete area surrounding the manhole.
Water Utility Problems
W Barge Ln, Bloomington, IN 47403, USA
- Case Date:
- 3/11/2024
The cap covering the water piece in the road is broken off.
Kinda dangerous for kid's and dog's legs to fall into it.
The cap piece is in the ditch close to it by the mailboxes.
At the entrance of the road.
Water Utility Problems
W Winding Way, Bloomington, IN 47404, USA
- Case Date:
- 3/19/2024
Only a very small amount of water coming through taps.
Sewer Problems (Sanitary Sewers)
Washington St & Kirkwood Ave, Bloomington, IN 47404, USA
- Case Date:
- 12/12/2023
This is more likely a Watermain problem, but there’s an overflow at this water valve access
Drainage or Runoff
Washington St & Kirkwood Ave, Bloomington, IN 47404, USA
- Case Date:
- 12/12/2023
Near the southwest corner of Washington and Kirkwood, there's water running out of a "Water" cover.
Potholes, Other Street Repair
West 7th Street
- Case Date:
- 5/29/2020
Alley between W 6th & 7th
and between Maple and Fairview needs
To have holes filled in to prevent standing water and mosquitoes breeding. Thank you
Parks & Playgrounds
Willie Streeter Community Gardens, 2125 S Highland Ave, Bloomington, IN 47401, USA
- Case Date:
- 8/4/2021
Water fountain is not working