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City of Bloomington, Indiana

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open #188023

Parks & Playgrounds

Case Date:
4/15/2024

Olcott park has severs spots that are rusted and will be holes soon as well as spots that have holes already. I’m concerned with this warmer weather someone’s child’s hand or feet will be cut in these holes as they’re the perfect size for this to happen. Very dangerous, please help, thanks!

open #188018

Traffic Related Complaints

3rd St and Union St, Bloomington, IN 47408, USA

Case Date:
4/15/2024

Traffic backs up all the way to fourth street and beyond as many people try to turn left onto East Third Street. Sometimes you can sit there for 10+ minutes if someone is attempting to turn left. Please consider making that stop sign a “No Left Turn” sign as well. There is a stop light just a block east that people can use to make the left turn onto East 3rd.

open #187968

Street & Traffic Signs

Case Date:
4/11/2024

There are a couple intersections around where I live that 100% need to be four way stops. It is incredibly scary trying to creep up and look for cars that could be coming because it is impossible to see them without being practically in the middle of the road. The biggest problem areas are on Smith Ave and E University St. For a more detailed location I would be willing to take some pictures once I get a response.

open #188059

Website & Web Services Feedback

Case Date:
4/18/2024

Sent a request on April 8th for information concerning an area of our parking lot that use to be an alley. We have some issues and were trying to get some answers.

open #187908

Sidewalk & Curb Complaints

1513 E 3rd St, Bloomington, IN 47401, USA

Case Date:
4/6/2024

There sidewalk broken city need fix sidewalk

open #188062

Bus Services (Bloomington Transit)

Case Date:
4/18/2024

Bus routes 6 and 6L have started detouring down E Saratoga Dr in the Park Ridge East neighborhood. It is unsafe for buses to be detouring down this road, as it has no sidewalks, limited visibility, and many people walk in the road with children and dogs. I am requesting that these buses stop using E Saratoga Dr and go back to using Morningside. Thank you.

open #188066

Drainage or Runoff

Case Date:
4/18/2024

Drainage ditch near the street in front of my residence has developed deep holes over the past several decades that I have attempted to fill continuously wash out. Could there possibly be in break in the water main? Thank you for looking into this matter.

open #188054

City Construction Projects

Miller & Highland

Case Date:
4/18/2024

I've lived in this neighborhood for over 20 years, and the city put a hazard sign on the sidewalk months/years ago, but nothing else has been done to correct the problem, which can be quite dangerous at night

open #188086

Scooters, Bike-share and Related Issues

321 E Winslow Rd, Bloomington, IN 47401, USA

Case Date:
4/21/2024

There's a bike share bike abandoned at the corner of Winslow and Piccadilly

open #188077

Other

1107 N Jackson ST

Case Date:
4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton