Case Date:

2/14/2026

possible sewer back-up at the end of West Maple Leaf Drive.

Case Date:

2/12/2026

We have been out of state for the last 4 weeks. We returned a few days ago and our sewer is backing up into the sink. Have you had problems in the area with frozen sewer lines? Thanks…

Case Date:

1/31/2026

3 fire hydrants in Hearthstone Village covered when City snow plows pushed snow off streets. 3 hydrants in the end of each court, between 1204-1209 and 1312-1310 (Hearthstone) and at the corner of the access road and Bridgestone. The one at 1204-1209 is especially problematic. --see attached pic --there is a hydrant somewhere under that pile of snow!

Case Date:

1/30/2026

Water pipe has a leakage and the water meter is broken

Case Date:

1/26/2026

The water meter lid in my office drive located a couple feet from Southern Drive has came off probably a snow truck.

Case Date:

1/25/2026

Storm sewer grate knocked off by snow plow on Winston on the south side of the road just east of S. Creekside Ct intersection. There is a big hole that a person or car can get stuck in. I put some orange cones there and a board over it temporarily. Needs to be fixed quickly before there is an accident.

Case Date:

1/25/2026

The water in all 3 of our toilet bowls is simultaneously way down below normal. In 2019 we had similar issues in the neighborhood and it was caused by a plugged-up city main. It ended up causing a sewage backup into our basement for which we received compensation from the city.

Case Date:

1/24/2026

Water is leaking out of the service line between the properties of 2800 and 2802 s robins bow.

Case Date:

1/24/2026

Consistent water pooling and ice on road this block of Rogers on west side of street. Broken pipe?

Case Date:

1/23/2026

Frozen water in the gutter on the west side of Locust Ct.