Sewer Problems (Sanitary Sewers)
544 S Lincoln ST
- Case Date:
- 12/2/2022
Loud noise being emitted through the water line and through the apartment building. Staff noted coming from main line. Not sure if there has been work in the area recently and air in the system.
Thank you
Water Utility Problems
412 S Lincoln ST
- Case Date:
- 11/17/2022
Water shut off cover a wreck. Needs adjustment
Unsafe Buildings
331 S Grant ST
- Case Date:
- 11/9/2022
More than one person is sick with bronchitis in multiple units in the building. The doctor states that bronchitis can be caused by materials that pollute indoor air. I know that we all share one furnace where one unit has control over the temperature of all six apartments in the building. There was questionable contaminated water that was sitting in a unit for the month that the residents were getting sick; it was plunged down the drained Monday 11/7. Though the water is not there anymore, the health and safety of the ventilation & air quality is still in question. I also cannot open the windows easily to the whole apartment to let fresh air in (is that a fire hazard?)
Water Utility Problems
324 E 2nd ST
- Case Date:
- 10/28/2022
Continuous water link in alley behind 324 E 2nd Street
Water Utility Problems
514 S Grant ST
- Case Date:
- 9/22/2022
Walking by, I noticed water running out of the top of the water meter pit and rolling down the alley
Sidewalk & Curb Complaints
700 S Park AVE
- Case Date:
- 9/18/2022
I don’t know if this is the right place to report this, but this seems like it might be a problem. The owner has covered the entire yard and the tree plot with gravel. It looks like they’ve done some additional planting lately, but the gravel is eventually going to stop the water from getting to both their new plants and to the street trees. I don’t think this is OK/legal. It looks like a student rental.
Sewer Problems (Sanitary Sewers)
1014 E Wylie ST
- Case Date:
- 9/6/2022
Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!
Water Quality
512 S Eagleson AVE
- Case Date:
- 8/28/2022
Musty tap water, as bad as its ever been. I have a .5 micron carbon filter on my kitchen sink and the awful smell taste still gets through. Been this way for several days now. Something is up.
Potholes, Other Street Repair
609 S Henderson ST
- Case Date:
- 7/25/2022
The alley running along 609 S Henderson in between Henderson and Fess Ave- the whole alley needs filled in large holes have formed from water run off & increased traffic
Drainage or Runoff
419 S Highland AVE
- Case Date:
- 5/1/2022
water draining into alley and into sidewalk area created pools.