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City of Bloomington, Indiana

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closed #181908

City Performance

Case Date:
10/25/2022

Tyler Steury closes out uReport questions about water quality without answering them whenever the submitter is anonymous. Here's a few recent examples: #181901, #181513, #181504. I would like to see the answers to these questions, and I feel it's inappropriate to refuse to answer a question just because it was submitted anonymously. This is a public record and citizens monitor it for current issues that may affect us.

closed #181918

Water Utility Problems

Case Date:
10/26/2022

Water line repair west of our house; the entire pod of mailboxes was removed. How should we get our mail?

closed #182042

Water Utility Billing Problems

Case Date:
11/10/2022

The last few months I have been notified that my water meter was running very high, possible leaks. I am usually 1,000 gallon water user but last month bill was over $140, and today (Nov. 10/2022) my bill is$364.97. My HOA and myself have spent around $8,000 and find no water leaks. Eventually, I got a new water line, with a lot of pain. I need compensation for those huge water bill, the water that I did not use. I called few times and suggested that the meter was malfunctioning, maybe? Any way, I am a senior and retired and won't be able to pay those bill in full. Please help. Thank you so m

closed #182097

Water Utility Problems

Case Date:
11/17/2022

We received a note on our door concerning higher than usual water usage. We have checked toilets, indoor and outdoor faucets and see nothing suspicious. We need someone to check for any service line leaks please. Thank you!

closed #182141

Water Utility Problems

Case Date:
11/25/2022

Water Main has broken and is poring water into our drainage ditch

closed #182181

Utilities Yardwork

Case Date:
12/1/2022

The company that came out to install new fiber hit my water line yesterday during the day. When I came home from work I noticed all the trucks from City of Bloomington working on it. I talk to them and they said they will need to shut off my water for a few hours while it got fixed, and then to run my tub for about 5 minutes and it should all be fine. I left until this morning and went to run my tub and get my water back to normal. I have water coming out of my taps, but there is no pressure and I have no information about what happened or if it has been fixed. Please get back to me ASAP as I can not bath or wash anything in my house. I would also very much like to know the company that is in charge of digging for this new fiber as they have left a mess all over my neighborhood. Thank you very much, Nick

closed #182316

Water Utility Problems

Case Date:
12/23/2022

Water supply seems to be non functional. No water to address. Wondering if possibly frozen.

closed #182328

Water Utility Problems

Case Date:
12/26/2022

Water seems to be gently bubbling up through the asphalt at 3 or 4 spots on the north side of Arden Drive, just west of the intersection with Wilton Drive. I have a little video, but don't seem to be able to upload it from my phone.

closed #182330

Water Utility Problems

Case Date:
12/27/2022

The person who is manager of the property has had the water company stop our service for no reason! We have been without water for two weeks now and with the cold weather we are sure the pipes are busted. We just need to be able to pay our bill and have water turned back on!

closed #182337

Water Utility Problems

Case Date:
12/28/2022

Water bubbling up through pavement along north side of Arden Dr just west of the intersection with Wilton Dr. I reported this earlier in Case #182328. It was reportedly investigated and resolved. But I don't know what "resolved" means. It is still happening, just as it was when the temperature was well below freezing.