Case Date:

9/17/2021

About a week after the taste and smell of tap water became like dirt, very organic, I began having loose stool. Last night I bought gallons of water from Kroger because the issue has only gotten worse. I've read that Lake Monroe is experiencing algal blooms, and this document by the epa indicates that this could be a problem, therefore I am reporting this for the safety of the community. https://www.epa.gov/sites/default/files/2016-11/documents/harmful_algal_blooms_and_drinking_water_factsheet.pdf

Case Date:

12/15/2020

There is no issue. This report is being filed for use in the creation of an SOP for responding to a complaint filed on uReport. Please direct to Tyler Steury, Utilities Water Quality.

Case Date:

2/21/2023

Our water is cloudy today. In fact, it has been cloudy many, many days this past month or longer. Two neighbors in this block are doing remodeling projects, so we thought it might be related and did not report. As they both move through various phases of construction, we have come to feel doubtful that the poor water quality must be unrelated.

Case Date:

12/13/2023

Low water pressure throughout all lines in the home without identifiable leak or other in home issue

Case Date:

3/27/2024

I saw my original complaint didn't go through. 930 South ransom has black smelly water discharging into the ditch.

Case Date:

7/11/2022

2 things: (1) large city tree at SE corner of Sare and Mill Stone Way severely damaged, broken and dangling branches causing hazard for drivers -dangerous, needs immediate attention; (2) damage caused by water main being hit during Smithville contractor work, the same corner is in disarray, lawns torn up, streets are a mess, and city drain affected.

Case Date:

4/4/2023

Gas utility dug up driveway and recently the new cement was put in but they left a large (heavy and immovable) clump on the lawn. Also the edge of the driveway is collecting water from the small ditch next to it they dug up. It’s been about a week now - I thought originally they might come back to take care of it.

Case Date:

10/31/2023

water main cover been removed by the street

Case Date:

6/16/2016

Drunken college students (I bet you wish you had a dollar for every time one of these started that way) pulled a pipe out of the ground from down the block and threw it in my yard during little 5. I know where they pulled it from since I used to pass it on my way to work. It is vertical and has orange spray paint on it and I'm assuming it was used to mark water lines or other utility info under ground.

Case Date:

4/9/2020

Three very large pipes have been lying in my yard for over one week now. I believe that this is for a contracted public works project. I do not want to approach the workers during this public health crisis as they are not wearing face masks. I would like to be able to mow my lawn this weekend, and I do not feel that the lawn of an occupied house is the appropriate place to store construction equipment. I would like to request that the workers are instructed to remove the pipes from my lawn either today (Thursday, April 09, 2020) or tomorrow. In the event that this is not a water-related project, I would assume the city has permits on file to communicate with the appropriate party.