Case Date:

10/3/2022

I am the new owner of the property. Need to know where the main water shut off valve is located.

Case Date:

6/22/2022

The grass on the city side of the ditch is waist high, last time this was cut the city threw a rock into the Storage Express window and I really don't want that to happen again. Can a crew get out to the ditch and trim it before we have another flood and the water has no where to go?!!!

Case Date:

3/7/2022

On the morning of 3/7 (after a night of storms) we noticed that our home’s water pressure has been significantly reduced. There is barely enough pressure to use the shower. I have asked neighbors in the area, and they are reporting similar issues.

Case Date:

9/1/2022

The water at my home and in this area smells and tastes bad. It tastes like soap. Is there an issue with the water quality in Bloomington?

Case Date:

1/31/2021

We have no water coming to our house

Case Date:

7/4/2023

Fire hydrant has been hit and there’s leaving no water coming out

Case Date:

8/31/2004

TX from customer service re rain water in basement and garage. Sanitary sewer installation crew removed driveway culvert during construction in 1986 and did not replace apparantly due to sewer line location directly under previous site of culvert.

Case Date:

6/2/2023

Sewer problem between 2516 and 2520 S Roundhill Ct. Water/sewage flowing out of manhole cover between properties. Significant odor associated with the issue.

Case Date:

4/16/2021

My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy As the meter is in their driveway.

Case Date:

10/24/2021

two properties above us the road all the water on the road goes into the yard comes down toward are house crossing on road since it is all down hill into the neighbors beside us into my yard. it drains.in front of my garage and runs on my . about 3 to 4 inches of water on my side walk .side walk. also the road south of us also runs in neighbor east of my house also runs runs to my house. South of me there is a a large building about 40 feet long that doesn't have gutters it runs down across the road on neighbors which in turn runs toward my house. II have pictures to send in the mail which I wi8ll need to send you because I don't know how to send them in the mail. I have spent 400.00 to put a ridge to keep from running in my yard. I also had a drain dug in my drive about 4 feet from the fence running about 2 foot deep running toward the drain in the back of my house that cost me 650.00. I will write on the back of the picture that will explain what they are for when I send them thank you and I will write on the back . Also in front of garage my small car is on ramps so the water will not get my brake shoes wet and i have to not park my other car about7 feet from the garage so i can;t park a car behind my car. Thank you for taking the time to read John Arthur