Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!

Case Date:

9/16/2021

For the past few days our water has had a bad taste and distinctive odor. My understanding is that this currently a common issue, but we hope it can be resolved soon.

Case Date:

4/19/2016

Drainage issue behind my house (2201 E. Autumn Drive). Rain water goes to the Jackson Creek but since last year the pipe has been damaged and now huge area has been damaged by the rain water. Big huge trees are falling (another one about to fall) because the rain is sweeping all the soil and roots have been exposed. Please have someone visit the site ASAP.

Case Date:

3/11/2021

173337 Our case number was closed. We don't know how this happened without anyone contacting us. Today, Mar 11 the flooding began again and reached the side of our houses. The drainage is not able to carry this amount of water away and needs to be addressed. Please contact us. Thanks

Case Date:

7/25/2013

Storm pond is not draining properly in Renwick. It has standing water for a week+ and now Mosquitos are breading. Please check.

Case Date:

12/24/2019

At 1903 S. Locust Court there is water running in the curb drain.

Case Date:

1/19/2021

As a neighborhood, we are requesting that the drain pipes (driveway culverts) be cleaned out so storm water has a place to drain.

Case Date:

5/30/2019

Reported a water main break on or about April 20, 2019 that resulted in road damages that have not been fixed.

Case Date:

9/1/2022

Our tap water has smelled and tasted like a pond for over a week. We’ve asked friends and it’s hit or miss who is having water problems but it’s all over the city.

Case Date:

2/12/2023

Water pressure suddenly dropped and now have no water flow.