- Case Date:
- 1/30/2026
Broken Large recycle container lid.
I previously reported. Was told it would be fixed twice and it has not been. Original ticket was closed without action so I called again and was told it would be repaired last week and it was not. So, reporting again hoping issue will be taken care of. Could not reach anyone on phone this time.
Sidewalk Requests
200 N Walnut ST
- Case Date:
- 1/30/2026
The sidewalks adjacent to Btown Smoke Time were never cleared. This is utterly shameful, especially in the heart of downtown – an area of high pedestrian traffic. The photo was taken on January 29, 2026 at 1:15 PM – four days after the end of the snowstorm.
- Case Date:
- 1/30/2026
Hello -- you closed my case (208109) without looking at the situation. USPS won’t deliver our mail because there is too much snow in the STREET in front of the mailbox. I don't believe that I am responsible for clearing a PUBLIC STREET. The city moved a large amount of snow and placed it in front of my mailbox and is now blocking access to my mailbox. Why can't the city fix the problem they caused? Can you please reconsider this? Thanks!
Traffic Related Complaints
315 S Clifton AVE
- Case Date:
- 1/30/2026
People park illegally on my residential street every time the church has a service. Sometimes this happens on Friday at 2pm, including today. I typically use the street to park, legally, with my residential permit. These illegal parkers take up all the space so I have to park somewhere else. It is very annoying.
Sidewalk Snow Removal
408 E 6th ST
- Case Date:
- 1/30/2026
The sidewalk was never shoveled.
Photo taken 2026 Jan 29 – 1:08 PM
Sidewalk Snow Removal
525 E 6th St
- Case Date:
- 1/30/2026
The entire sidewalk on the north side of 6th Street needs to be cleared, from Dunn to Indiana. Photo taken 2026 Jan 29 – 1:06 PM
Sidewalk & Curb Complaints
1320 E 10th ST
- Case Date:
- 1/30/2026
Extremely icy stretch of sidewalk in front of Wells Library facing 10th st. It is a high traffic area and includes a city/campus bus stop, and it is extremely difficult to walk on even with appropriate footwear. I slipped there a few days ago and was injured! It seems like there's no attempt to salt the area at all, and requests placed to the University to clear the area haven't been fulfilled.
- Case Date:
- 1/30/2026
Trash was picked up but it was only half way dumped. This has happened on several occasions. Trash bin was left out at the end of the drive. Please come get the rest of the trash. Thank you.
Sidewalk Snow Removal
1217 W Green Tree LN
- Case Date:
- 1/30/2026
This sidewalk is blocked by snow behind all these houses in Westpointe
Sidewalk Snow Removal
816 S Larkspur LN
- Case Date:
- 1/30/2026
Many Westpointe residents have not shoveled. Please let them know they need to