Case Date:

8/20/2026

We had a water damaged appartement and after 5 long days of staying in it we got moved to another unit. We were told pest control came for 2-3 cockroaches in the sink. We moved in and in the evening turns out it’s a whole infestation. They came from the dishwasher which was flooded and full of water in the back with many cockroaches there. There are babies which indicates a clear infestation and that they reproduce fast. They did not just stay in kitchen but started running everywhere. In the bathroom, in both bedrooms, in the hallway and living room. We had to move out in the middle of the night to our old water damaged unit at 1am. We received no confirmations that pest control has been conducted and that the situation was fixed before the unit could be rented to us. The only thing signing at this is the paper traps in the appartement (there is 4 of them). The cockroaches appeared in the evening but there was still daylight (5-6pm) which indicates a bigger colony than initial 2-3 cockroaches as we were told. Even with the light on at 10pm they were out in the kitchen and in other rooms too until midnight, moment when we started to pack to leave for the night.

Case Date:

8/20/2026

We entered the appartement and discovered it was badly water damaged, bending floors, rotten cabinet, rotten pillars of the wardrobe with structure peeling off and with possible ongoing flooding everytime there’s rain. We also noticed a clear water bump on the ceiling. The water pressure is non existent with no warm water and the shower is leaking through the shower head and on the floor after taking a shower. Overall state of the appartement was in a very poor condition with dead bugs all over the floor. The move in inspection was done incorrectly and appartement was not even cleaned. We are students from Europe and really want a stable situation and need a house that is habitable soon because of starting the studies next week on Monday 24th. Here is the link to a Google drive with pictures of said appartement. https://drive.google.com/drive/folders/1Hb2F0yvOXQUfRqOgsLfZCzUp9gnxzMNL

Case Date:

8/19/2026

Fire hydrant blowing water at the corner of Rick Creek and Montclair

Case Date:

8/19/2026

The sewer cover in this area was covered with soil over the winter when snowplows came through to clear the snow from the grassy area to locate water/sewer lines. You can no longer see it. It is possible that it needs to be cleaned out based on issues I'm experiencing in my home nearby.

Case Date:

8/18/2026

There has been water continuously seeping up from the ground (in about a 10 foot area) and has been spilling into the road over the past few weeks. The location is in the front yard of 610 W Ryan Rd along the curb. I have lived a few houses down for over two years and have never seen this area collect water for more than a day after rain/storms. I am unsure if its a break in a water main, but the water has been seeping out at a high enough rate that there is visible flow in the curb leading to the storm drain. The house is currently for sale, and I don't think anyone has been by to check on the property since the problem began.

Case Date:

8/18/2026

water smells strange - noticed when showering - has been like this for the past few days.

Case Date:

8/18/2026

Hello--My mother has 2 rental houses on Olive St. (1502 & 1504) that share a water meter. The 1502 S. Olive has the water meter on that property. What would it take to have 1504 S. Olive it's own meter? How much would it cost?

Case Date:

8/17/2026

Tap water taste like dirt, smells slightly of sewage, and leaves chemical taste and tingle in mouth after drinking. Concerns for the safety of the water and at minimum is not palatable at all.

Case Date:

8/8/2026

Multiple large items curbside. Maybe they are hoping passers by will be interested in water logged broken furniture?

Case Date:

8/5/2026

Water fountain bottle filler has been running for several minutes and will not turn off