Case Date:

4/5/2020

Water seems to be coming out from where the meter is.

Case Date:

4/7/2020

I found a notification on my door yesterday afternoon. It says my house has been using 10 gallons per hour non-stop. There is no leakage in this house. Is there something you can do to check on the faulty meter? My water bill is $100 average per month.

Case Date:

5/13/2020

Jackson T. Kirby, 624 W. 8th St. UMS replaced my meter yesterday, and now my flow rate is significantly reduced. My kitchen faucet is rated at 1.5 gpm, but now flows at about .67 gpm. Maybe they didn't open the line all the way?

Case Date:

5/21/2020

Water meter is leaking.

Case Date:

5/30/2020

Several water meters have been sitting on the sidewalk between 1034 and 1046 S. Colchester Ct. for the past two months since CBU’s contractor came through installing smart meters. Will someone come to get these?

Case Date:

5/31/2020

At the tree line behind my house and garage, there has been inches of water standing since around Thursday or Friday. I have lived here for 30 years and have never seen the water standing like this. I believe something has happened at the house behind the trees and draining down into my yard. The house had had issues of the homeless in and out of there and I am deeply concerned about the damage to my, and my neighbor's yards. Please advise

Case Date:

6/9/2020

The water meter for my house is in an awkward position and my plumber said to contact the utilities to have it set right. He recently had to shut off the water at the street to make a repair in my house.

Case Date:

6/27/2020

I accidentally ran over the water meter when I was mowing. It shattered the smart meter in the lid. It needs to be replaced.

Case Date:

9/8/2020

Water meter issues, water read out is high. Concerned about adjacent tree in yard interfering with Pipes, not a City tree.

Case Date:

10/8/2020

I have water leaking continually behind my house from a larger Teal colored pipe. After checking the meter its running up, but I am not using any water inside the house. Can someone come take a look at it?