Case Date:

11/18/2019

A large percentage of parking meters around the Main Branch of Monroe County Public Library are not working. They either will not accept a debit or credit card (i.e. cannot read the cards) or have a black screen so that a user is unable to read in the steps needed in order to pay for parking. The meters in question are on Lincoln between Kirkwood and 6th, 6th between Lincoln and Grant, and Grant between 6th and Kirkwood. I have not tried parking on Kirkwood so I don't know if there's any issue with those meters. Every time I attempt to park in this area, I must try at least three times before I am able to find a working meter.

Case Date:

6/4/2019

Hi! I’m a bit confused about this charge on my account and am not completely sure who to contact. I paid the meter for one hour to get hartzels ice cream (as seen on the charges) but I never paid for $8 (or 8 hours). This is clearly an incorrect charge because I got ice cream at 6 PM and the meters end at 9 therefore I am even unable to add that much money to a meter. If I could please get a refund for the $8 charge I would really appreciate it since i didn’t even use it!

Case Date:

4/20/2019

Contractors parking on sidewalk

Case Date:

10/11/2019

Sidewalk and access ramp booked by dumpster. Behind MCPL on 6th street.

Case Date:

6/8/2019

305 7th Street. Meter is messed up.

Case Date:

1/4/2019

Parking meter 7625 is broken. 1:45pm Jan. 4.

Case Date:

11/27/2018

Hello, I currently have a parking permit through my job at the Garage on 7th Street and Walnut. I've noticed that the garage hasn't been charging users for about 2 months now. I am wondering when you are going to install the gates at the exit and start charing people again? It is a bit frustrating to pay for a permit and have to park on the roof when you know many are parking for free there. From a financial perspective I may not renew my permit if I can just park there for free. I saw an article in the HT this morning about changes to parking enforcement but the garage on 7th and Walnut was not mentioned in it. When will you start charging to park at the garage on 7th Street and walnut again? Will there be change in parking regulations at the garage? Thank you for your time and information. -Amber Mestre

Case Date:

8/8/2019

Large area of bottom level of parking garage with graffiti on multiple walls. This is the parking garage next to Scottys.

Case Date:

5/6/2019

I love at 2645 at a dead end road. My neighbor to the right has multiple vehicles when there guest come they park in front in my card!!! They park on the other side of the street right in front of my drive way to the point when I leave I can’t just back out. I asked the neighbors not to and still they keep doing it

Case Date:

5/17/2019

I’m writing following up on case numbers 168560 and 168559. The answer to your question is no. I paid for 30 minutes but was credited for 15 minutes. I left before the 15 minutes expired. It was not worth the risk of a ticket. Would the city forgive a ticket if I told them I paid for the time but wasn’t credited for it or would they say sorry for your bad luck? There needs to be a number to call for people to report these issues immediately when they happen and have the time added remotely without having to go through all of this. David Willian