Case Date:

12/12/2019

Water main leak

Case Date:

12/13/2019

Missing water meter cover at entrance to drive: 1023 and 1025 S Walnut Street

Case Date:

12/16/2019

our water has been very cloudy for over a week now

Case Date:

12/17/2019

cover on water meter is not secure, could slide off

Case Date:

12/18/2019

Received latest water bill - water usage was billed for 16,000 gallons, well above usual average of 5,000-8,000 gallons.

Case Date:

12/18/2019

my bill's water usage appears to be double my normal amount. Steven Wallace 1718 e. Thornton dr

Case Date:

12/18/2019

Hello, there appears to be a leak for a water line under the sidewalk located between 920 West Kirkwood and 924 West Kirwood. The leak is located directly south of a water meter vault. During the recent cold weather, the water is freezing and making it hazardous for pedestrians to cross. Thank You.

Case Date:

12/18/2019

All the water in town smells and tastes of chlorine. I notice this happens every few weeks, During which I am unable to drink the tap water as it makes me actually feel ill. What is going on?!

Case Date:

12/19/2019

On Sunday there was a break in a water pipe that necessitated digging up the street in from of our house and mail box.The work was left unfinished, I assume due to the snow fall. Is it possible t repair and finish now that the weather has improved. It is difficult for the mailman to deliver mail.

Case Date:

1/23/2018

Reported to Mike Carter via email 1/11/18. Reporting to uReport as well. FYI. With the new snow, it’s a lot easier to see where the leak is at. I hope you had a nice long weekend… Best, Rick On Jan 11, 2018, at 2:27 PM, Rick Birch Dietz wrote: Mike, here’s the scoop on the leak we discussed. Thanks! I live at 1500 E Maxwell Ln. I’m at the SE corner of Maxwell and Sheridan. There appears to be water pooling on east side of Sheridan near the western entrance to my driveway. I noticed ice here a few times last winter but thought it was just frozen road runoff and it wasn’t super cold last year so ice build-up wasn’t significant. But it’s been well below freezing and there shouldn’t be standing water. I didn’t observe anything like this in the spring, summer or fall. I assume there’s a small water line leak underground, perhaps underneath the road. The road is cracked along the edge so there may be some freeze/thaw going on. It doesn’t seem to be an emergency — the flow seems pretty minimal but it does generate some ice south of the wet area when below freezing. I wanted to report this now that I realize what is going on. I placed a stake with orange flagging tape in the area where it seems like water is coming to the surface. Thanks for looking into this. Thanks, R <IMG_4655.jpeg>