Rick Alexander transferred her VM to me. She called yesterday because there is currently a lot of work being done at 1st and Morton and she's hoping the storm drainage issue can be addressed. There are two storm drains in the area but neither are in the lowest spots so every time it rains, they have huge water issues. She works in the bldg at 1st and Morton.
Drainage problems, customer would like a new culvert built. Per Tony Eads, I have assigned this to Phil Pedin in CBU Engineering Dept.
The drainage ditch in the city right-of-way needs attention.
Standing water in back yard after rain-neighbor to the east gets water in basement
Neighbors storm pipe is drianing into customers easement into her back yard. CBU customer
says her HOA is planning to remove a retention pond behind her house and install a water garden, she does not want this to happen.
She would like to know when we might be scheduling work on the drainage ditches and what type of work so she can plant a tree
Dana Leann Mobley called questioning why she is being billed for wastewater. Claims she is on septic. However, upon review of CUBS acct, it appears that she was part of the SR 48 project and the State paid her connection fees. Nancy has previous knowledge of this acct. Please review and contact customer back at 336-1095. Her address is 5414 W SR 48. System couldn't find the address.