Case Date:

6/8/2001

no sticker

Case Date:

3/2/2001

Mr. & Mrs. Jollisse have billing and customer service issues. They only receive bills couple of times a year instead of on a monthly basis. They were without service for 10 days before repairs were made. They have had repeated billing problems that have taken several calls to Insight to straighten out. Their billing difficulities are still unresolved. During a recent telephone conversation, they asked to speak to a supervisor and was on hold for 10 minutes before a supervisor was available.

Case Date:

10/24/2000

Trash is blowing from the Housing Authority into Mr. Chandler's yard. He has tried to have the problem taken care of, however has had no luck in getting this problem resolved.

Case Date:

8/17/2000

FYI--Mr. Rogers called to complain about several officers actions during an incident in which he was assaulted. He filed an internal complaint form w/ BPD & has not heard back. He is "disgusted" w/ the way BPD has handled this case & wants to speak to the Mayor. I told him that he shld allow for all the steps in the complaint process to run their course. Mr. Rogers said he wld contact Brd Public Safety, but expected to receive a phone call from the Mayor. He stated he wld call Channel 6.

Case Date:

7/26/2000

PLEASE SEE ATTACHED LETTER.

Case Date:

6/28/2000

Ellie would like current sewage disaster at her apartment to be inspected as a health hazard. PLEASE SEE ATTACHED LETTER.

Case Date:

2/29/2000

MS GOODMAN IS CONCERNED ABOUT DOGS OFF LEASHES IN THE PARK . CHILDREN PLAY ON THE PLAYGROUND, AND SHE FEELS THAT THE UNLEASHED DOGS ARE A HAZARD. THE DOGS OFTEN LEAVE THE PARK AND DISRUPT THE SURROUNDING NEIGHBORHOOD.

Case Date:

2/29/2000

MS GOODMAN IS CONCERNED ABOUT DOGS OFF LEASHES IN THE PARK . CHILDREN PLAY ON THE PLAYGROUND, AND SHE FEELS THAT THE UNLEASHED DOGS ARE A HAZARD. THE DOGS OFTEN LEAVE THE PARK AND DISRUPT THE SURROUNDING NEIGHBORHOOD.

Case Date:

1/24/2000

Mr. Johnson adopted a dog and had it in his care for 2 weeks. He rtnd the dog to the shelter b/c he said, "it bit people when it was hit." Denise explained he could not adopt another animal, ever. Denise explained to OOTM that the dogs ribs were showing and that it was obviously not fed and mistreated. He was also very rude to her over the phone. She explained that they had to euthanize the dog, and he is now on a list of people that can no longer adopt pets.

Case Date:

12/2/1999

Ms. Sexton's car was vandalized Thanksgiving day by a broken window & her purse was stolen. She called BPD & filed a rpt. w/ Ofc.Skirvin & he said he would stay in touch & she'd heard nothing. Since then she has noticed two more vandalism incidents exactly like hers. She found BPD to be rude when she called regarding the other incidents. She wants more than one patrol a night & wants Ofc. Skirvin to follow up with her.