Case Date:

11/21/2001

no sticker

Case Date:

11/21/2001

no sticker

Case Date:

11/21/2001

no sticker

Case Date:

11/21/2001

no sticker

Case Date:

11/21/2001

Tue's pickup/faxed ddh/Missed pick-up/trash: No notice left - wasn't picked up yesterday doesn't want it to stay out over Thanksgiving Holiday.

Case Date:

11/21/2001

faxed ddh/Missed pick-up/recycling;

Case Date:

11/20/2001

Mrs. Thomassen called to complain about 3 vehicles parked in the yard.

Case Date:

11/20/2001

Flag stop/Thurs. FYI/ very nice lady - she doesn't put her trash out every week (1-2 x's a month) puts it by garage door - they did pick up today but left her a notice that she needs to put out night before - she did-She just wanted to let us know.

Case Date:

11/20/2001

Subscriber did not receive cable last month; called Insight and was told that the guide was replaced by a scrolling guide on channel 58. He was charged $1.50 for the guide & was told he would be credited on his next bill (not yet received). He has been a cable customer since 1987 and is disappointed in the billing process and constant changes.

Case Date:

11/20/2001

NOT SORTED; TRASH MIXED IN; NON-RECYCLABLE ITEMS