Case Date:

9/27/2023

I keep getting updates about #183310 which is a 5 month old ticket for a tree about to fall onto High Street. We couldn't wait five months for the city to reply to an email let alone remove a tree that was at a 45 degree angle and resting in the crook of a dead tree. It seemed like something that should be taken care of in the calendar year. Thankfully, Duke Power is very competent and professional and they took down the tree for you. Duke closed the ticket for you so you can close it on your end. Best, EO

Case Date:

11/30/2023

I believe that there is at least 10 people living at this large house. I constantly drive past and see all of the cars parked along the left side of their house and it is at least 4 cars daily not including the cars in their driveway!

Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!

Case Date:

2/24/2024

I rented a Bird bicycle to ride home a few weeks ago. The bike has still not been removed from my property even though I reported it to Bird through the app using their removal form. I contacted them at least twice since then with no response and the bike is still on my property. How do I get rid of it?

Case Date:

8/11/2020

The drainage easement at the south end of Greenwood Dr., where it dead ends into the sidewalk, is blocked with a landslide of debris. The water level rose to 3 feet on either side of the sidewalk and covered three properties adjacent to the clogged drain with water and debris. Thank you for your help. Jim and Debbie Quinn

Case Date:

9/11/2020

The weeds are so overgrown at this address that it is really hard to see if you would like to turn from Nancy onto Hillside. This is a yearly problem.

Case Date:

9/21/2020

Hi, The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.

Case Date:

12/31/2020

I filled out the on-line form to get an appliance pickup. The website said it will be scheduled, but how will I know when to expect it?

Case Date:

1/19/2021

As a neighborhood, we are requesting that the drain pipes (driveway culverts) be cleaned out so storm water has a place to drain.

Case Date:

2/10/2021

I live on Marilyn Drive. I park a vehicle overnight on the street. I just want to make sure this is OK. I have read the ordinance where I must park going the same direction as traffic and I must not obstruct traffic, i.e. I need to make sure there is 12 feet for traffic to pass by. I just want to make sure on this. There are no - NO Parking signs on our street. During the snow storm I did make a point of not park on the street overnight so the snow plows could get through. Please let me know if I am OK with parking on the street - thanks for your help - Kevin Keough