Case Date:

1/31/2024

Hi. I appreciate the curb-side pick up of trash and recycling. This week (yesterday) after our Tuesday morning pick-up of trash, I noticed that one of the two attachment points for the lid of our city trash container had broken. It was not broken before the pick-up. I understand that the wonderful no-touch process is challenging for the operator, who is working in cold, dark winter streets with large and imprecise equipment, trying to complete a large job in a limited amount of time. Things break. I can go to the roll of duct tape to attempt a fix, but I wanted you to be aware of the issue and I'd like to know what you propose as the preferred solution. thanks, Kelly

Case Date:

1/29/2024

Nobody has taken our recycling in a month. We have a lot. But not overflowing. Why aren’t you guys picking it up and our neighbors too?

Case Date:

1/27/2024

Our trash bin now has a broken lid. Each week we find the bins thrown down on the ground. This has broken the lid. Please replace our trash bin. Thank you

Case Date:

1/25/2024

The lid to my trash receptacle has broken off completely. What do I need to do?

Case Date:

1/25/2024

Charred blankets and sleeping bag along with trash on sidewalk in front of Lola and Gather stores. Stinks of burnt trash

Case Date:

1/24/2024

Recycle trash can blocking on sidewalk

Case Date:

1/23/2024

We moved our recycle bin to the curb of our sidewalk, but we discovered that it had disappeared by Tuesday afternoon. Please deliver a new one to 1200 E Atwater Ave, Bloomington, IN47401. Thank you very much.

Case Date:

1/23/2024

Sometimes, like today, the City picks up my trash but not my recycling. I know that I am recycling properly. Is there a reason that the City would not take the recycling on the designated day when it’s put out properly?

Case Date:

1/17/2024

For 3 weeks in a row my recycling bin has not been emptied. Everything in the bin is compliant and I have not received any notices.

Case Date:

1/16/2024

Both garbage and recycling bin lids have been broken for about a year. Recently, the recycling lid disappeared. I assume it got dumped into the truck, since it wasn't attached. At pickup today I noticed my recycling had not been picked up. Is it because there was no lid? How am I supposed to get new, functioning lids?