I called customer service for City of Bloomington utilities. The first lady I spoke with would not take herself off speaker phone dispite the inhibiting amount of feedback. The 2nd lady I spoke with was unhelpful and did her best to transfer my call away without helping me. I would consider both of the reps behavior to be very rude.
I want to let management know what a great employee Debbie Miller is. We recently had our well water tested at the Dillman Lab and she assisted us with the process. She was so helpful and friendly, a great person to be representing Bloomington!
The Water hydrant at 7th and Spring Street has been neglected for years. I asked the Utilities Department to fix it last year, but nothing has been done about it. Can you get it painted before the election?
On E. Reed Court the street drains are blocked by leaves, causing flooding that has made the road impassable to compact cars
I just wanted to thank the city and its employee Jon Callahan for resolving a recent issue in a timely and efficient manner.Great work!
possible water-main break. at the intersection of walnut & 6th st, there's a lot of water on the street that is freezing which could cause cars to slide.
I am the VP of Peppergrass HOA and want to report that two storm sewer basins which are located in the center of the roads in Pepperchase and Grasstree Ct have sunken sever inches below the road surface and create a significant jolt when a care passes over them. Ther are also about a dozen places on the roads in Peppergrass that could use patching.
I am the owner-occupier at 1604 E University St. January 8-10, a water line had frozen and was repaired under the gravel alley that leads to the driveway/parking spots at the back of my house (and 3 other residences). At the conclusion of the repair, the two large holes that had been dug to access the water line had been filled in and some new gravel was spread over them. I do not believe that enough gravel was replaced, as the alley is now incredibly uneven and there are several large low spots that make it difficult to navigate, especially in the recent icy/snowy conditions. Is it possible for the City to add some more gravel to the alley?
There appears to be a leak in the water hydrant on Oak Street between 5th and 6th Street, at the alley. The east side of Oak Street is always wet even when it's not raining, and it's directly across from a hydrant. I couldn't find a place to share this information so please share it with the right group. Thanks!!!
Sewer Plant has emitted extreme odor and possible sulfide gas for over a week. Customers and employees report the smell is making them sick.