Case Date:

11/8/2015

Hello, I am considering moving into a house at 708 South Henderson in Bloomington. Can you tell me the average water/ sewer bill over the last year? Thank you for your time!

Case Date:

2/26/2013

location is GOURLEY PIKE (my address is 917) horrible stench inside MANY homes on Friday 2/22/13 and yesterday 2/25/13 - toilets empty, bathtubs stained from backup. Odor enough to make you vomit - usually it stinks outside in our neighborhood - now it's ok outside, awful inside. I've talked to three other homeowners on the street - same problem, same days. HELP!

Case Date:

2/26/2013

Friday and Monday I came home to a house full of nasty sewer gasses. My toilet and bathtub trap had been sucked dry of water. I've spoken to my neighbors and it's happening all up the street. My address is 903 W. GOurley Pike. (Your location map is confused.) I have a sickly cat at home and I am seriously concerned that if this continues he may die.

Case Date:

3/4/2013

Hello, I live two doors down from the Banneker center. I have a request that the city, park the van either on the side street next to the center or in front of the center...I realize this is city parking and they have a right to park there. The staff park the van in front of my house and leave it there all weekend and they usually park the van directly in front of mine and my neighbor's house, while they have plenty of room on the west side of the building to park. Or possibly at the girls Club. They usually leave the van there all weekend . They usually park at at least 3 feet from the end of the yellow line. We can normally park three cars there. This effectively cuts off any accessible parking in front of my house and my neighbor's house. I don't mind the extra parking for the kids activities all during the week but this is the staff van. I know this is perfectly legal but on in the interest of good neighborhood relations I am making this request. thank you, Barbara Metz 1005 west 7th bjmetz@indiana.edu

Case Date:

1/13/2014

Please forward this praise to the appropriate dept: If we haven't thanked the appropriate department already, on behalf of Bloomington Transit I want to give an enormous thanks to all the staff responsible for clearing the roads so that BT's fixed route and BTaccess (disabled transport) could successfully maintain operations last week during the awful cold and snow. We were one of the few transit systems in Indiana that did not shut down. Customers were very impressed and grateful and we owe this to you! - Eli McCormick, Customer Service Manager

Case Date:

6/18/2019

Water leak causing increase in water bill

Case Date:

6/18/2019

Nikole Smith update: I have reapplied to Perry Township trustee because of denial because of lack of communication from landlord. Also CAP has denied assistance. I have been referred to Trinity Episocopal Church for assistance and was told to contact them again in the morning. I have went to the courthouse to file a claim for lack of communication and negligence to compromise a conclusion for payment. I am currently unemployed but have a job offer but it is still in process for background check, and etc before monetary compensation. I do apologize for the inconveniences, and I am doing my best to resolve this matter.

Case Date:

7/16/2019

I will be leaving Bloomington on the 31st and would like to schedule a time for the water to be turned off for my unit.

Case Date:

7/25/2019

Hello, I have made a written suggestion today related to the requirement to be present in your Utilities premise (or file a paper form) to request a transfer of billing for water services. I suggested we should be able to do this online... I had to deal with the same issue today at Duke Energy (tenant left and needed to transferred billing back to me, the landlord). They told me of a very useful process they have setup called "auto turn-on", which lets them know that whenever a tenant requests a turn off, they should actually transfer the service back to the landlord instead of turning it off. I suggest you do the same thing for the water service! Thank you.

Case Date:

7/29/2019

Account 16820-010 - Following activation of new services, water was turned off Friday, July 26, 2019. The home is occupied and residences are in temporary housing until servcies are reactivated and returned to normal servcie .