Case Date:

6/22/2012

Looks like a pipe is leaking, on Gourley Pike midway between W. Cascade Ave and Kinser Pike, eastbound lane.

Case Date:

6/25/2012

Where is the May Water BILL????

Case Date:

6/28/2012

Have a sinkhole in yard and green grass over it. Looks like a water leak in main line.

Case Date:

7/5/2012

You no longer accept payments online?! What Einstein made that decision? Most services are expanding their online payment options. CBU has discontinued it.

Case Date:

7/10/2012

I am here to report AGAIN a safety issue on E Hillside Dr, between S Henderson St and S Park Ave. There is a tree branch that has been laid on top of the street for almost ONE YEAR! Please remove the falling branch before it actually falls on the street and damages cars and pedestrians.

Case Date:

7/10/2012

I am here to report a safety issue on the location above. There is a tree branch laying on top of the street for almost one year. It seems the branch can fall on the street anytime. Please take care of it before it hurts any one. Thank you.

Case Date:

7/23/2012

I am having trouble finding the information I need on your website. I just spoke with Lori at customer service, and she advised me it is possible to receive email notification when a bill is due, and what the amount is. I do NOT want to get automatic check payments made to you, I simply want to receive my amount due, and send you a payment by check. I'm sorry, but I don't see anywhere on this website where I can sign up for this. Would you be kind enough to contact me, either via email, or telephone, and help me through this process? I just received your bill in the mail, and according to the bill, I have 3 days to get a payment to you. That's simply crazy. I look forward to your reply. Thank you, Chris Thornbury

Case Date:

7/23/2012

I am having trouble finding the information I need on your website. I just spoke with Lori at customer service, and she advised me it is possible to receive email notification when a bill is due, and what the amount is. I do NOT want to get automatic check payments made to you, I simply want to receive my amount due, and send you a payment by check. I'm sorry, but I don't see anywhere on this website where I can sign up for this. Would you be kind enough to contact me, either via email, or telephone, and help me through this process? I just received your bill in the mail, and according to the bill, I have 3 days to get a payment to you. That's simply crazy. I look forward to your reply. Thank you, Chris Thornbury

Case Date:

8/13/2012

I had a very bad experience on the Bloomington Transit today. At 4:04pm 13 Aug 12, I caught Bus # 0863 to downtown; I requested of the Driver at that time to contact the terminal if he was going to be late for the 4W Bus Heatherwood, which leaves at 4:10 approx. He waited till too late after we departed to contact the terminal and subsequently I missed by bus. I was forced to wait 1 more hour for another bus. I purchased a 30 day bus pass in hope that the City Transit system would be responsible and courteous professional drivers. I called 336-ride and spoke with Supv Anna. Now, I was upset of course but I at not item threatened her because I have a witness that will verify the words I spoke. I told her of my experience, she acted as if she was overwhelmed and unattached to my situation, she advised about a recent change BT made on their printed schedule that they are not responsible for certain conditions. That may be so but, they need to re-look at their system and re-work the routes and drive times to better serve the public. I have been riding the bus only for two months and I have had call and report Driver attitudes and wreckless driving behavior. The mayor needs to be advised of this so he can direct a inquiries into BTs lack of safety and good service the citizens of this "safe and civil city" I most likely will not ride a bus once I get my car back. One more issue. A young black women shared with he of an incident where a white driver would not open the door on the bus one and let her in. I have her name and phone number because she is of am ethnic background, she believes the city will not address her issue either. What is Bloomington becoming Mr Mayor!

Case Date:

8/18/2012

Do you plan to have city properties display the newly required signage for smoking limits at public entryways? I have noticed that many of your outlying facilities have not put up the signs yet.