Website & Web Services Feedback
501 N Morton ST
- Case Date:
- 2/22/2019
the new utilities payment website is not user friendly. I had to create a new log-in ID and pass word but how can I log-off? Also, I don't want to print the confirmation pop-up window and it seems there's no way to close it unless you just close the website. In this case, I can't tell if my account was logged off securely.
Website & Web Services Feedback
501 N Morton ST
- Case Date:
- 6/14/2019
I have never been able to access your website via what is printed on my invoice: www.bloomington.in.gov. The only way I get to the site is via https://bloomington.in.gov. I'm not sure if I am the only one having this issue, but I recommend investigating this issue and correcting your invoices, if necessary.
Website & Web Services Feedback
501 N Morton ST
- Case Date:
- 6/17/2019
REMOVE MY NAME FROM INTERNET for security and privacy reasons, i opt out please remove my name from internet
#156286 details below
Water Utility Billing Problems: Comment
Other: Billing address change request. Addresses removed.
Reported By
Julie Bennett Dreesen
Assigned to
Triana Johnson
History
8/6/2018 09:33:58 Closed by Charles Brandt
PII removal complete
Sent notification to Triana Johnson, Julie Bennett Dreesen
8/6/2018 08:49:46 Updated by Charles Brandt
8/6/2018 08:48:47 Opened by Charles Brandt
Request to remove personal information
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:49:15 Closed by Triana Johnson
Customer contacted by phone.
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:47:00 Triana Johnson commented on this case.
I contacted Darrell Ooley who's name is currently on the account. I explained to him what he needed to do to end his service. He said he will submit a disconnect form when he is ready to end service.
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:40:17 Anonymous assigned this case to Triana Johnson
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:40:17 Opened by Anonymous
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Website & Web Services Feedback
501 N Morton ST
- Case Date:
- 6/18/2019
This web page still has my name on it, please remove as it is the first thing that come up on the internet when searching my name:
https://bloomington.in.gov/crm/tickets/view?ticket_id=156286
- Case Date:
- 8/1/2019
https://bloomington.in.gov/crm/tickets/view?ticket_id=157602
Can you remove my name? I didn't know this would be public online when I called. This is unacceptable.
- Case Date:
- 8/1/2019
https://bloomington.in.gov/crm/tickets/view?ticket_id=169645
Please remove names from both of my tickets
Website & Web Services Feedback
5249 N Mary ST
- Case Date:
- 8/28/2024
This says I am outside city limits, however I have a Bloomington address?
Website & Web Services Feedback
525 E Southern DR
- Case Date:
- 9/15/2012
There appears to be a typo with an email address on this page:
http://bloomington.in.gov/documents/viewDocument.php?document_id=6947
I believe it should be hand@bloomington.in.gov. It has a "period" instead of an "at" symbol. Thanks.
Website & Web Services Feedback
5850 W State Rd 48, Bloomington, IN 47404, USA
- Case Date:
- 12/16/2021
I called and was told I need to discontinue my service online and not over the phone. But your form online will not allow me to type in the address of the property that I need the service discontinued. It will not let me submit the request without this information, but it won't allow me to type in the address. Am I doing something wrong or is your form the issue? Please let me know how I can make the request to discontinue service, as we are closing on this property on Dec 28th. Thanks.
Website & Web Services Feedback
601 N Summit St
- Case Date:
- 10/2/2024
Please tag the "Calls for Service" data in the Open Data Portal with "911" and "Dispatch". Thanks!