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City of Bloomington, Indiana

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closed #165971

Website & Web Services Feedback

352 S Dunn ST

Case Date:
9/18/2018

At https://bloomington.in.gov/interactive/maps/parkingmap the map shows either Residential Parking or Other Permit Required (can't tell which as the symbols are identical) on one block South and one block East of the intersection E. Smith Ave. and S. Dunn St. I don't believe this is accurate. I have not seen signs posted in this area and there are not adjoining residences. They are also not in a Zone.

closed #166502

Website & Web Services Feedback

3611 S Bainbridge DR

Case Date:
11/10/2018

Received the attched error message when trying to access https://esuite.bloomington.in.gov/esuite.utilities I'm using Chrome Version 70.0.3538.77 (Official Build) (64-bit)

closed #166504

Website & Web Services Feedback

9248 2nd St, Bloomington, Indiana, 47403

Case Date:
11/11/2018

Google Chrome says your esuite for paying bills is not safe and it will not let me access it. Please update your website and make it safe to pay bills online.

closed #167592

Website & Web Services Feedback

501 N Morton ST

Case Date:
2/22/2019

the new utilities payment website is not user friendly. I had to create a new log-in ID and pass word but how can I log-off? Also, I don't want to print the confirmation pop-up window and it seems there's no way to close it unless you just close the website. In this case, I can't tell if my account was logged off securely.

closed #167899

Website & Web Services Feedback

120 W 7th St, Bloomington, Indiana, 47404

Case Date:
3/27/2019

before the site redesign, i remember it being easier to tell the city council meetings from the committee of the whole meetings. now both in the calendar and in the agendas page, they are both just "Common Council Meeting." also, the calendar entry for upcoming meetings should have a link to the agenda/packet, since the upcoming calendar days are prominently displayed. also, maybe the agenda/meetings page should be sorted by descending date, and not have a bunch of blank entries for meetings without documents yet? basically, in order to see the agenda we shouldn't have to go to a page and then scroll halfway down it to today's date. and we certainly shouldn't have to download the whole agenda to see if it's a committee of the whole meeting. anyways, thanks!

closed #168239

Website & Web Services Feedback

E University Rd, Bloomington, Indiana, 47406

Case Date:
4/24/2019

The household registration page at https://webtrac.bloomington.in.gov/wbwsc/webtrac.wsc/household.html?option=add requires that a gender be selected, but only allows two genders. Please read https://uxdesign.cc/designing-forms-for-gender-diversity-and-inclusion-d8194cf1f51 on designing this kind of field better and more inclusively

closed #159913

Website & Web Services Feedback

Case Date:
6/28/2017

Noticed HAND Department page staff footer is a bit misaligned now (same with other Departments). Was good prior. Not huge deal but thought worth mentioning. Thanks!

closed #159922

Website & Web Services Feedback

2815 North Walnut Street

Case Date:
6/29/2017

On the Pet Adoption page, when you select a species and click "search" an error pops up and won't take you to the next page.

closed #159990

Website & Web Services Feedback

Case Date:
7/5/2017

Could you put a City map in a prominent place on the map page, please? The one that is there now, "Main City Map," doesn't show the city boundaries. It's possible to find the city boundaries after a dozen or so clicks through "29 data sets," but only by going through the City Council District maps one by one. Thank you.

closed #160080

Website & Web Services Feedback

Case Date:
7/11/2017

RE: Charles Brandt The mobile site (at least within Firefox browser on Android) of the UReport page is the one regarded below. >> 7/3/2017 09:34:47 Closed by Charles Brandt Thank you for your feedback on the new website. I'm not sure which page you are experiencing this behavior on, but it certainly sounds like something we would like to fix. Please feel free to send additional feedback with more details. We are constantly working to improve the user experience on the new website. >>>Other: Your mobile site is really hard to navigate. The little window with scrolling inside of it which is the form section should not be scrolling but should be incorporated into the rest of the page. Scrolling inside that little square, especially when needing to use the location map, is really hard to use. Whoever developed this obviously did not test it before implementation. Furthermore, even this edit text box is constrained to fitting only a few words on two small lines. This is also really bad; going back through what the user has typed to check/edit is a test in nimble finger movement. Horrible mobile site