Case Date:

3/25/2021

We have no water. Would like to know when our service will resume.

Case Date:

9/1/2021

We have noticed in the past week that there is an issue with the drinking water… we even changed our fridge filter because we thought it might be the issue. We don’t notice right from the tap, but when left for a long period of time or overnight, the water is undrinkable, tastes bitter and tastes and smells strongly like chlorine or a chlorine compound is in the water. We can’t find information anywhere about what has changed. We are considering getting bottled until then for consumption.

Case Date:

9/16/2021

Water tastes off. Almost like dirt/mildew.

Case Date:

9/18/2021

Our tap water has a strong smell and taste of mildew. I don't know about water safety, but at this point we can't even use it for cooking, brushing our teeth, or making coffee, let alone drink it.

Case Date:

10/8/2021

I started taking shower at about 6:10 am this morning Friday Oct 8th. Turned both hot and cold water on in tub so temperatures stabilize- after about 1min the water suddenly turned black with some "glop" that came out of tub faucet. Water gradually cleared after about 30 to 45 sec.

Case Date:

9/16/2021

As of Tuesday, our water in our house has started to smell and taste strange, a mix between a musty and a chemical smell. It is really noticeable, and I'm concerned that something has happened that has made our water unsafe to drink suddenly. I would love for someone to come test the water or investigate this issue further as soon as possible. Thank you!

Case Date:

2/9/2022

Water coming through faucets and toilet fills is very dark copper colored.

Case Date:

11/9/2022

Water coming into house is dark reddish brown. began at 9am 11/9/2022. Spoke with utilities and they did not have any known issues reported. Please inform if this is known or something that needs further attention. (859)333-4090

Case Date:

9/28/2021

Water has been tasing bad lately, much more like lake water

Case Date:

6/4/2023

At the corner of Allendale Dr. and S Bainbridge at the stop sign there has been a puddle of water for days. This isn't because the neighbor is watering the yard, so I'm assuming there is water seeping upwards from under the road possibly from a water main leaking. Hope this info helps!