Case Date:

4/30/2022

Damaged the front rim and broke hub cover in several places on two rims.

Case Date:

6/10/2024

Shortly after driving on my street, where there is construction on traffic calming devices, I had a flat tire. There is a screw in it from where the construction crews have been working. We would like to know the process for getting reimbursement for repairs. We will have to replace the tire on a car we have had less than a month because of this. We also would ask that crews clean up the area and remove any hazards; there have been cones (and screws, apparently) in the way of traffic on South Weatherstone Lane. Thank you!

Case Date:

8/7/2024

After the wind storm prior to July 4th. a tree blew down in the street at my property located 1601 s. walnut. in an attempt to clear the street, city worker pushed the tree against the home located there. the branches on the tree caught under the rubber portion of the roof on the home. the tree lifted the rubber membrane causing a leak into the home. i need to know who i can contact for relief from repair cost from this incident. i would hope the operator of the equipment did not realize the damage caused and that is why it was not reported or brought to my attention. just need to know who to contact. if i need to come in person still just need to know whom to contact. your cooperation would be greatly appreciated.

Case Date:

11/18/2024

On the Saturday a couple weeks ago on the day of the Michigan football game, they open the road back up after shaving down the asphalt and left the 6 inch steel plumbing fixture of some type sticking up in the middle of the center lane. It broke off by the time I came back around to take a photograph, but I took a picture of the hole where it broke off at and a picture of it. I can’t believe I let this sticking that high out of the ground. it destroyed my tire bit my strut and caused some damage to my car, which was completely unacceptable. There’s no way to see it with the car in front of me until I hit it and I was careful around all these areas but they left two and 3 inch lifted up, plumbing all over the area not to mention multiple inch edges where they cut down. There’s no way a car can handle any of these situations especially not the 6 inch steel shown in the picture. Who do I talk to you about getting my car fixed? This was complete negligence not to mention extremely unsafe thank you.

Case Date:

4/24/2022

On Friday April 15th, 2022 around 7:35am I was driving through the intersection of W Second Street and S Adams Street in which there was a city water access hole without the lid resulting in a popped/flat tire on my front passenger side. I was wondering if the city could reimburse me for my auto repair bill considering the cause of my flat was a city water access hole where no lid was present.

Case Date:

2/17/2022

On the second floor on the Morton Street parking garage there is a security camera hanging very low. I walked into it today and was badly injured by it. It is a very big hazard for anyone walking in the parking garage. This has caused me a significant amount of trauma and pain. I am certain others have experienced the same issue. Please get this fixed immediately. The negligence is unacceptable. My team of lawyers will be in contact.

Case Date:

3/14/2025

Caller said: I'm contacting regarding a dangerous pothole near the intersection of South College Mall Road and 3rd Street. So I was driving there this morning, driving at the intersection, and I was on 3rd Street, and near the intersection. There's this pothole, which my, unfortunately, the front right side tire got busted because of that.

Case Date:

3/17/2025

UNEVEN SIDE WALK, CLIENT FELL AND CRACKED OPEN HER HEAD

Case Date:

4/23/2025

There is a large pothole by my driveway that has ruined the tires on the passenger side of the car. I have to buy new tires, but until the hole is fixed it will damage the new ones again. Your crew fixed Maple, but not West 4th last week.

Case Date:

2/23/2025

Urgent Complaint Regarding Road Conditions at Tulip Tree Apartments Dear manager, I am writing to formally raise a complaint about the poor road conditions at Tulip Tree Apartments, particularly the section of the road immediately after exiting the parking lot. As a resident, I have noticed that turning east from the parking lot has become increasingly difficult due to the uneven and damaged road surface. Since moving to Tulip Tree this academic year, I have experienced recurring issues with my car’s wheel alignment. In November of last year, I had to get a four-wheel alignment, and again in March of this year—both times due to a fault in the front right wheel’s toe angle. This issue never occurred during my previous residency at Campus View, but since living at Tulip Tree, I have had to perform two alignments in just a few months to prevent uneven tire wear and avoid further damage. Given that I frequently turn east when exiting the parking lot, my front right wheel has been subjected to excessive strain due to the poor road conditions. I understand that driving slowly over rough roads can help minimize vehicle damage. However, the actual road conditions make it nearly impossible to pass through slowly. Vehicles traveling westbound are affected by the angle of the road, making it difficult for me to accurately judge distances. As a result, I am often forced to accelerate quickly when I see an opening, further exacerbating the stress on my vehicle’s suspension and alignment. Indiana University has been actively repairing roads across campus, yet the roads around Tulip Tree remain in a severely deteriorated state. While I cannot directly prove that the road conditions are the sole cause of my vehicle’s alignment issues, the correlation is evident—especially considering that I had no such issues during my time at Campus View. The need for multiple alignments in such a short period is highly unusual and costly. I strongly urge the management to address this issue and take immediate action to repair the road. This is not just a financial concern for residents facing repeated maintenance costs but also a significant safety issue. I appreciate your attention to this matter and look forward to your response regarding any planned repairs. Best regards, Sherlock