Case Date:

8/4/2026

It is so difficult to get into the doorway at the lower level entrance to Fountain Square on S Walnut St (the closest entrance to Brightside Cafe) in a wheelchair. The metal transition strip looks bent and doesn't span the full height of the step, so it's not fully wheelchair accessible. Very hard to enter without a push-to-open button in a wheelchair. Still very difficult even if someone holds the door for me, because of the height of the transition. Let me know if you'd like me to show Michael Shermis in-person. Thank you.

Case Date:

7/27/2026

Fell on cement slap.

Case Date:

6/1/2026

Homegoods is double-stacking their shopping carts and making the sidewalk not accessible. Can't safely go to the left of the post because of the ramp, the right of the post is too narrow for be accessible

Case Date:

6/17/2026

Elevator is frequently broken, there's no communication with residents of this apartment building to apologize or explain why it's broken or when it will be repaired. Last time it was broken starting Nov 20 2025 for 138 days, now it has been broken since May 13 2026, 35 days ago.

Case Date:

4/7/2026

Elevator repair for 6-8 weeks. Zero compensation. Tenant is 90 years old and uses a walker.

Case Date:

12/14/2025

There is a white car parked here that was towed in. It does not run and has a flat tire. The wrecker backed it in. It needs to be moved as I'm disabled and my home health people can't park there. Because of this I have to walk thru snow to get to a vehicle. Please move it.

Case Date:

10/21/2025

Downtown Bloomington transit station bathroom does not have ADA compliant toilet paper dispenser. It's too far away from toilet. And accessible entrance automatic doors on outside of the building are not working.

Case Date:

8/18/2026

In light of President Trump not being a surrender commie supporter. As I am ready the news Trump declares boarder a military base. Great idea. Will you stop acting like surrender commies and repeal your may 2010 surrender boycott of sb 1070?

Case Date:

9/11/2026

I am writing to report a systemic reliability issue with Bloomington Transit. The bus on Route 2 (West 11th St) is consistently running late. Because of these daily delays, I am unable to make my connecting transfer at the Downtown Transit Center.Missing this transfer causes a severe domino effect. It makes me significantly late for work, creates ongoing conflicts with my employer, and directly jeopardizes my current and future employment. When I called Bloomington Transit to report this, the representative inappropriately suggested I "take an earlier bus" or "take an Uber." Route 2 already runs on a limited schedule, and relying on expensive rideshare services is financially unsustainable. It completely defeats the purpose of public infrastructure. I am requesting that the Operations Manager or Route Scheduler investigate the Route 2 timeline. The schedule needs to be adjusted so that riders can reliably make their connections at the Transit Center without being stranded.Thank you for your prompt attention to this matter. Whether it is a lack of security, conflicting facility uses, gaps in weekend/night service, or inefficient route layouts, the city's response is always to shift the burden, safety risks, and financial costs onto the citizen. I need Bloomington Transit and city oversight to address these operational bottlenecks and provide a reliable, safe, and direct service that actually supports working-class residents.

Case Date:

2/25/2026

There is a detour sign in the middle of the sidewalk at the NE corner of Walnut and Second. It creates an obstacle for people with disabilities. Please tell your employees and contractors not to obstruct sidewalks. It happens a lot.