closed #103226
Water Utility Problems
2300 S Ford AVE
- Case Date:
- 6/10/2003
reported water gushing up out of street in front of home where we have been working
reported water gushing up out of street in front of home where we have been working
Customer requests an emergency water shutoff.
TURN WATER ON AFTER HOURS.
Dr. Colfield called to say that his mother lives at this address and has had a plumber out to see about her sewer which was backing up. Roto Rooter plumbers advised her that the line was broken in several places and probably was broken when the city installed the water main on Henderson St.
Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.
HIGH GRASS; JUNK PILED 30 FT HIGH IN BACK OF HOUSE. HAS TARPS ON IT AND WATER POOLS AND THERE ARE MOSQUITOS ALL OVER. HAS ALSO SEEN RATS.
There is water flowing from the side of the apartment building onto the sidewalk and streets. The water smells like washing machine water.
Letter states that water line broke and was damaging her property. Even though water line was not on her property, she repaired the problem and is now requesting reimbursement for the repair bill.
Phyllis & Samuel Guskin wrote re. 1725 E. Hunter Ave. They want to object to a request to subdivide existing single family residential lot at 1900 Atwater. They feel that the land is unsuitable for development because it appears to be a sinkhole. They also feel that the water retention needs should be addressed before any development is permitted. Letter was received by Util. Dept. but referred to COB Planning Dept.
Letter rec'd. from Jackie Bowman Helton requesting appeal by USB Admin. Subcommittee on charges on her account for 1323 W. 8th St. She had a leak in the stool and feels she should not be responsible for water bill due to leak.