Case Date:

5/8/2024

Water is shut off at main; had a leak now need it turned back on asap!!!

Case Date:

2/7/2019

After the heavy rain on 2/7/19 a pipe in the alley behind 1107 S Washington St continued to push water up even after the water level in the Davis street ditch went down.

Case Date:

10/3/2014

Kathy Curry left a voice message for me on 10/2/14 saying she has concerns about the drainage system going through her yard and how it's retaining water. She wants to make an appointment to discuss it.

Case Date:

1/22/2014

He left a voice mail message asking for information about the existing storm infrastructure near this address. When we receive heavy rains, the basement has water issues and they are considering a sump pump but need to know what it could tie into.

Case Date:

7/8/2021

The low area of this block (1100 South between Washington and Lincoln) is in the old alley and is first flooded by the overflowing ditch along Davis Street and then water continues to flow up from damage pipe clean outs even when water in the ditch has lowered. The water peaked at about 1 foot higher than shown in the attached picture. There is a storm sewer manhole behind this garage, but no inlets are nearby. Is sanitary sewer infiltration to blame for this? Would fixing the clean outs lead to backups inside homes?

Case Date:

12/4/1999

SG received call from customer on Saturdayam 12/4. Customer said water has had a chemical taste since CBU crews worked on water line last week.

Case Date:

12/4/1999

SG received call from customer on Saturdayam 12/4. Customer said water has had a chemical taste since CBU crews worked on water line last week.

Case Date:

10/16/1995

neighbor placed rocks in low spot of back yard @ fence creating water ponding, damp crawl space @ 1104.

Case Date:

12/9/2019

Hi, I was wondering if the trash vehicle could stop just tipping over the trash can when they empty the trash bins in SoMax area. This is the second week that the trashcan was on its side. It damages the trash can over time and this morning there was a lot of water inside of the can. Thank you.

Case Date:

5/4/2021

We heard a noise last night and thought it was our furnace making sounds. We turned off the furnace this morning and the noise still happened. We contacted our HVAC person and he went in the crawl space and turned off the water by the edge of the house. The noise stopped. He then went and checked all our spigots and didn't notice any leaking. He then went to the street and noticed that there was water running from the street spigot. He got a wrench and turned off the water from the street and there was water overflowing in the container. The water has been running for at least all night that we know of. We don't ever turn off the water from the street, so don't know what happened. Also, we do not want to be charged for this excess water that we never used. Thank you. I am not sure if this is in relation to the new build next to us at 1110 S. Covenanter Drive.