Case Date:

2/12/2001

Sewer problems water leaking all over the apartment I1

Case Date:

11/4/2000

Needs water main shut down to repair a leak.

Case Date:

6/29/2024

I’ve had some health problems while staying in my apartment here in fountain park apartments due to black mold and a mice infestation. The black mold was found in my kitchen next to the water heater where it had flooded that year and soaked into the wood and rotted. They sprayed it with something to make it go away but I believe it’s still inside of the walls and other parts of the apartment. I’ve been having breathing problems the entire time I’ve stayed here and have documented it all. The apartment manager had someone do an air test inside and outside of the apartment. I don’t feel safe because of my existing health issues and I barely stay in my apartment. My apartment has flooded many times and according to my neighbor this has happened for years because of poor plumbing.

Case Date:

2/4/1998

CUSTOMER SAYS THE APT. HOT WATER HEATER WAS RECENTLY REPLACED. WATER NOW TASTES BAD. IS CONCERNED ABOUT SAFETY. DESIRES TEST OF WATER.

Case Date:

1/10/2003

Water leaking from the apartment above. Unable to contact maintenance.

Case Date:

4/5/1998

HAS NO WATER

Case Date:

12/8/1999

Ground is sinking around the water meter pit. (New water service)

Case Date:

6/16/2016

Downspouts redirected to flow water directly onto and over the sidewalk.

Case Date:

6/8/2023

I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident in the Bloomington area. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number, +1 (812) 360-0848 (as I am outside Bloomington).

Case Date:

10/19/2015

Water is running down side of the house from the sidewalk in front.