Case Date:

10/31/2023

I have spoken to three different people this morning working for the parking department, all of whom have been unhelpful and rude. Each time I have an interaction with anyone from the parking department, it is unpleasant and unprofessional. This behavior is unacceptable for any person to behave in this way, especially someone who is employed by my government. In the first incident, I politely asked the woman why I was recieving a ticket and that I did not understand. She was rude and unhelpful. After this, I called the number printed on my ticket and spoke to the parking manager, also asking her why I had received my ticket; as well as voicing my concern about the way that I was previously treated. Instead of offering to make the situation right, she lectured me on how "more people should care about accessibility issues" and that since I was blocking the sidewalk entrance, she "hopes I never end up in a wheelchair and need to access the sidewalk". After politely bringing the first woman to her attention, I was immediately met with MORE uncalled for disrespect. I then followed up and called the second woman's boss. Thankfully, I understand now why I got the ticket, but I do not trust that the situation has been handled. However, each person in this department clearly needs to take a course in customer service.

Case Date:

10/31/2023

This car is repeatedly blocking the sidewalk at this location

Case Date:

11/1/2023

Home at 338 s maple leaves trash bin and recycle bin out on sidewalk all week

Case Date:

2/22/2022

Pothole on sidewalk between N college and 10th. Tripped on it this morning and injured my ankle

Case Date:

2/24/2022

At 4219 Deckard Dr. in Eastern Heights, there is a small blue Mazda which daily is parked facing the wrong way in front of this house, despite a very wide and accessible driveway a few feet away. This parking causes MCCSC buses, City of Bloomington Snow and Salt trucks, and neighborhood traffic to dodge hazardously around this car on a regular basis. It would be a good thing if the owner could be advised and encouraged to park in a manner that does not inconvenience the rest of the community. Thank you.

Case Date:

2/25/2022

Water draining across the yard and down the sidewalk at 1220 E Hunter. It was spewing out intermittently Wednesday morning (Feb 23 2022). Is that a violation of municipal code 12.04.020 - Discharge of water on sidewalk? It is unlawful for any person owning or controlling any building in the city adjacent to an improved sidewalk to permit water to run from a downspout attached to such building onto and over such sidewalk. (Prior code § 23-4). It was likely to freeze and make walking hazardous. Thank you.

Case Date:

2/25/2022

Responded... Hi Nick. First of all, thanks for submitting this uReport. The more folks that say something about it, the better. Second, I know this person and his mother is actually the chair of the Council for Community Accessibility. While neither have directly complained about this issue it has been on our radar as other people have seen him try to navigate that stretch of Smith Road. So I went out and did a full survey from 3rd to 10th Streets and reported every issue along that route. Then I participated in a discussion about it with the Engineering and Planning. It's not so easy to address this one because it's very narrow and can't be widened. It would also be fairly costly to do the whole route. But we have placed it on the sidewalk priority list that was submitted to Planning departments for their next round of sidewalk construction. We won't know how that very limited budget gets spent for a while, but sure hope it includes addressing this one. So that's where we stand on it. Fingers are crossed! It's folks like you who call this out that might make it happen sooner versus later. So thank you! Michael (staff liaison to the Council for Community Accessibility)

Case Date:

2/28/2022

Cross Walk on 10th Street in front of Kelley. The city and IU buses use the bus lanes in front of the library, past the crosswalk. The private apartment buses have turned the crosswalk into a bus stop. The students wait there. A bus pulls up, stops to load/unload. Pedestrians wanting to cross are blocked and back up. East-bound cars are backed up. The bus will sometimes wait if they see one of their clients coming down the sidewalk. Stops range from 15 sec to 45 seconds. Once the bus moves, the pedestrian backlog has to get across. The walkway, while necessary, is obviously a bottleneck. Having a private bus stop and block it for no reason only adds to the problem. Make the private buses (and their riders) walk up to the bus pull off lanes like everyone else. The back up on 10th street is already at a failing level. There is no reason to let private apartment transit buses make it worse.

Case Date:

3/2/2022

The sidewalk / side path that runs through the South East park near the tennis courts is substantially below grade of the adjacent Moores Pike roadway. I walk through here on a daily basis, often with small children, and it feels a bit dangerous when cars are zooming by. Has the city considered a guardrail or other physical separation here?

Case Date:

3/3/2022

Yard construction at this address is spilling debris into sidewalk and road on the south side of the property