Trash
1104 S Covenanter DR
- Case Date:
- 12/9/2019
Hi,
I was wondering if the trash vehicle could stop just tipping over the trash can when they empty the trash bins in SoMax area. This is the second week that the trashcan was on its side. It damages the trash can over time and this morning there was a lot of water inside of the can. Thank you.
Website & Web Services Feedback
1104 S Covenanter DR
- Case Date:
- 3/16/2020
To trash pick up service. I have asked now twice if the trash collectors can take a little more careful time and not have our trashcans dumped on their sides. It damages the trashcans as well as our driveway that we spent $1600 to resurface.
Trash
1104 S Covenanter DR
- Case Date:
- 3/16/2020
Hi Cleanup and Sanitation department,
When I went outside today to bring in our trashcans this is what I saw (picture on left). The trash truck was there as we have just installed video cameras. This isn't the first time that our trashcans seem to be thrown around our driveway and I have complained about it before. This happened again and it was only our trashcan that was tipped over and I didn't report it. Our neighbors have the exact same size trashcan that we do and theirs are never tipped over like ours are (see photo taken today). We wish the trash collectors would slow down a bit and stop tipping over the trashcans. It damages not only the trashcans, but also our driveway that we paid $1600 to get resurfaced. I would appreciate if somebody would get back with me regarding this. It is frustrating and damaging to our property.
Drainage or Runoff
2017 E Marilyn DR
- Case Date:
- 4/13/2020
Dear Mr. Howard, Mr. Peden, Mr. Meyers, and Mr. Rollo,
We are the property-owners at 2017 E Marilyn Dr. abutting Mr. Howard’s residential construction project at 1110 S. Covenanter Dr (http://howardshomeimprovement.com).
We're writing because we're concerned about the addition of gravel this past week to Mr. Howard’s lot, raising it several feet above our property, creating what looks sure to become a pond of run-off water along the eastern edge of our property and causing likely flooding at the southern edge. A marshy meadow that used to collect water on Mr. Howard’s property has been shifted onto our property.
In order to get a sense of the impacts and the city’s review of them, we are hoping to talk with Mr. Howard and a city inspector before further work proceeds. We are also concerned that the property line has not been staked and our property is being used for construction staging, with considerable removal of vegetation and possible spreading of gravel across the property line.
Here is a rough calculation of the drainage runoff from Mr. Howard’s property onto ours:
The raised area is 30’+60’+10’=100' X 12’ = 1200 sq ft (at the side) and 22’ + 12’ = 34’ X 10’ = 340’ sq ft (at the back) = 1540 sq ft (total).
At an average 5” rainfall in May, that would create 4,800 gallons or 640 cu ft of runoff.
Annually, rainfall is about 50” so the runoff would be about 48,000 gallons or 6400 cu ft per year. But with climate change we suspect those amounts are going to increase (rainfall for every month this year has exceeded the norm).
We arrived at this estimate using the USGS rainfall calculator: https://water.usgs.gov/edu/activity-howmuchrain.html
And we used rainfall estimates from: https://www.weather.gov/ind/Precip_scorecard_IND
For the raised area of Mr Howard’s property, we used the schematics attached below.
We also have attached photographs showing the construction staging on our property, and the effect of the land build-ups on the east side of our property line.
Thank you for your help,
Ben and Jenny Robinson
Water Utility Problems
1813 E Ruby LN
- Case Date:
- 5/27/2020
No water.
City Construction Projects
1005 S Covenanter DR
- Case Date:
- 8/11/2020
The drainage easement at the south end of Greenwood Dr., where it dead ends into the sidewalk, is blocked with a landslide of debris. The water level rose to 3 feet on either side of the sidewalk and covered three properties adjacent to the clogged drain with water and debris. Thank you for your help. Jim and Debbie Quinn
Line of Sight
1415 S Nancy ST
- Case Date:
- 9/11/2020
The weeds are so overgrown at this address that it is really hard to see if you would like to turn from Nancy onto Hillside. This is a yearly problem.
Trash
1104 S Covenanter DR
- Case Date:
- 9/21/2020
Hi,
The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.
Website & Web Services Feedback
1510 E Maxwell LN
- Case Date:
- 12/31/2020
I filled out the on-line form to get an appliance pickup. The website said it will be scheduled, but how will I know when to expect it?
Debris Removal (Sand, General Street Debris)
1908 E Viva DR
- Case Date:
- 1/19/2021
As a neighborhood, we are requesting that the drain pipes (driveway culverts) be cleaned out so storm water has a place to drain.