Case Date:

2/21/2018

We received an extremely high water bill this past month. I was on the phone with someone from the Utilities department and they explained to me that out meter was running high from 2/1 and then by 2/18 it was back to normal. During that time we received no notification that we had our water was running high and we even had a plumber come out but it was a day after our meter went back down. I want to know if our meter can be re-read to make sure it is running accurately and to get our bill readjusted because I will not pay a $800 water bill.

Case Date:

2/21/2018

Note on the door saying water usage was up from 2 gallons to 20 gallons

Case Date:

2/21/2018

Mr. Lenahan called to report major flooding at the corner of Hillside & S. Madison behind the Community Kitchen (closest cross point to reference). He says that the intakes seem to be stuck. He would like to be updated consistently as the project progresses.

Case Date:

2/21/2018

Description is on attachment.

Case Date:

2/22/2018

Large Potholes on Rhorer Road

Case Date:

2/22/2018

Large pool of water at 908 S. Larkspur Lane, Bloomington. There is no drainage. (I could not choose location on your map because every time I try to zoom in it zooms all the way out to whole globe view. Also, I couldn't upload photo because you don't allow uploaded from phone gallery. Only option it gave me was upload from Box app and that wouldn't work. Y'alls website sucks)

Case Date:

2/22/2018

Potential trash/belongings piled up in yard located immediately behind 1500 N. Walnut. Exact address not given. Please follow-up with Jane Rezvan at 812-332-2758. Permission was given to enter yard of 1500 N. Walnut if helpful.

Case Date:

2/22/2018

1) Lots of potholes near the intersection of Dunn and Kirkwood and Dunn and 4th St. near Kilroy's and Jimmy John's. 2) Potholes near the intersection of 7th St. and Kirkwood near the fraternity on the corner. 3) This may not be the city's responsibility but there is a major pot hole(s) on Westplex Ave by Jazzercise and Wheeler Mission. Thank you!

Case Date:

2/22/2018

construction detour on Kirkwood blocked again by cement truck

Case Date:

2/22/2018

Good day, One of our insured's employees slipped and fell in the parking lot of the Liberty Crossing shopping complex on January 24, 2018. The address is possibly 2088 Liberty Drive (our insured's employee was a visitor to the city and is not familiar with the area). We are having difficulty identifying the owner of this property. We would appreciate any assistance you are able to provide in regards to contact information for the property owner. We look forward to your reply. Please refer to our claim number 1340054 on all communication. Sincerely, Michele Gryskiewicz Subrogation Recovery Specialist Church Mutual Insurance