Case Date:

8/2/2020

My utility bill for account 7559-002 for period 06/01/2020 to 07/07/202 shows water usage of 82000 gallons. In all previous periods for the year, the usage never exceeded 4000 gallons. There were only three people living in the house during this latest billing period. A new water meter was installed during this billing period by your company. There appears to be a problem here. There is no way the water usage being charged for was actually used.

Case Date:

2/10/2017

I live at 325 E University St and my water does not work. There was no warning or anything. It just stopped working.

Case Date:

8/10/2017

Us and our neighbor are experiencing a lot of air in our water lines the last two days.

Case Date:

8/11/2017

I have no running water

Case Date:

8/24/2017

615 W 6th St water leaking out of ground and on to road.

Case Date:

8/30/2017

Water is not cold - it is warm or hot.

Case Date:

9/5/2017

I recently purchased a house in Bloomington and have noticed that I have a spot in my yard that is saturated with water. Even when we don't get rain for weeks the grass is still socking wet. I am not sure if this could be a possible leaking pipe in the ground. The only effected area seems to be about a 5 square foot area on the right side of my house.

Case Date:

9/18/2017

I was on Walnut Street last Tuesday and there was a water main or something busted throwing rocks in the air and it damage my car I didn't realize I had received damage till my son looked at it on on Friday so I need to have someone fix this it's a brand new 2016 Kia and I have damage like from a hail storm on it was rocks so I need someone to pay for this I'm not putting a picture in because you have to see it in person I looked at it several times and couldn't see it but my son seen it and now I see it

Case Date:

9/20/2017

Water fountain stays on after use. Drain is leaking too.

Case Date:

9/22/2017

My water meter shows that I may have a leak. I would like someone to come and see if it is between my house and the meter or the meter and the road.